Lawrence General Hospital Case Management Resource Specialist in Lawrence, Massachusetts
Works collaboratively with the Complex Care Nurse Managers, Clinical Care Coordinators, and Utilization Review Nurses, assuming all administrative responsibilities within the discharge planning, referral management, and utilization review processes. Provides direct support to Complex Care Nurse Managers on clinical units, verifies patient demographic information including address, telephone number and insurance information, and advance directives. Queries patients to past Visiting Nurse Agency (VNA) and Pharmacy preferences. Verifies the presence of Health Care Proxy (HCP). Participates in discharge planning activities as requested by the Complex Care Manager such as but not limited to facilitating referrals to our post acute providers, facsimile of referral packets to our post acute liaisons, witnessing the completion of a healthcare proxy. Requires High School Diploma, GED or equivalent with knowledge and understanding of medical terminology. Bachelor's degree preferred.