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Boston Health Care for the Homeless Program Sr. Case Manager - Per Diem, Nights in Jamaica Plain, Massachusetts

Who We Are:

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 12,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 60 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.

To learn more about working at BHCHP, watch our video Please Click Here ( .


Job Summary:

As our new Senior Case Manager, you’ll work as  part of our multidisciplinary team to manage the milieu of the stay-in beds and address the needs of the patients. This will involve the coordination of care for patients admitted or transferred to the Stacy Kirkpatrick House Stay-in Bed Program from our Barbara McInnis House facility. You’ll be directly involved in providing supportive patient-focused interventions, helping to coordinate patient activities, following up on the discharge plans started by the Barbara McInnis House case managers, and coordinating with the clinic nurse regarding medical stability and readiness for discharge. If and when covering the evening and overnight shifts, you will be the only 24-hour staff member for the stay-in beds. Therefore, you should be comfortable working independently as  you will be handling building operations in the absence of other staff members.

Hours: Per Diem/On-Call shifts -  Monday - Friday, Night Shift from 11pm-7:30am



  • Provides detailed shift report of any pertinent patient or building issues to the senior case manager coming in on the next shift and keeps the Site Director of Stacy Kirkpatrick House informed of all issues that arise.

  • Documents vital signs, discharge planning, appointments, and/or transportation edits in medical notes.

  • Reports all discharge planning processes to the Site Director and BMH Supervisor of Case Management.

  • Coordinates transportation to and from appointments in collaboration with the Manager of Clinical Support Services.

  • Provides resources to assist patients in breaking cycles of homelessness, substance use disorders, and/or mental illness.

  • Performs psych-social evaluation of patients coming to SKH within 24 hours of admission.

  • Assists in identifying behavioral concerns of patients and addresses these concerns in real time.



  • Bachelor's degree in social service degree preferred, not required.

  • Previous case management or human service experience required. 3-5 years of experience preferred.

  • Prior experience working in a group home or housing program preferred.

  • Experience and training in motivational interviewing.

  • Excellent communication, documentation, and organizational abilities.

  • Ability to multi-task and prioritize responsibilities in a fast-paced environment.


    Compensation and Benefits:

  • The compensation is $ 22.07 per hour.


    Does this amazing opportunity interest you? Then we'd love to hear from you.

    As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.

    Covid-19 Vaccination: For the protection of our workplace and patients, BHCHP requires all staff to be fully vaccinated against Covid-19. Proof of Covid-19 vaccination(s) is required for employment. All candidates offered employment will be given details about how to demonstrate receipt of vaccination.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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