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Universal Health Services Intake Coordinator - Per Diem in JAMAICA PLAIN, Massachusetts


Intake Coordinator Opportunity – Per Diem

The Intake Coordinator is a vital part of Arbour Hospital’s clinical operations team. This is a Per Diem opportunity with opportunities to pick up weekday and weekend shifts.

Arbour Hospital is an important community resource for a wide range of vital behavioral healthcare services. We treat primary psychiatric and substance abuse disorders and constantly strive to meet the needs of our communities with treatment that address individualized behavioral health needs. At Arbour Hospital, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health services. We have proudly served the residents of the greater Boston area since 1909. Our medical staff consists of psychiatrists who average 20 years of practice at our facility, providing a solid and trusted foundation for our patient-focused approach to behavioral healthcare. We stand ready to provide compassionate care through inpatient treatment and a strong continuum of aftercare services, community-based programs, and day treatment.


  • Ensure efficient and effective calling processing to coordinate patient admissions

  • Work collaboratively in the centralized call center responding to inpatient, partial hospital, and outpatient referral requests

  • Process demographic and clinical information

  • Ensure verification of insurance eligibility and benefits

    About Universal Health Services

    One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.



  • Education: Bachelor’s Degree in psychology, social work, sociology, or another human services related field strongly preferred (3 years prior hospital intake call center experience + High School Diploma may be substituted for a bachelor's degree)

  • Skills: Ability to multitask and work in a very fast paced environment

  • Preferred Experience: (1 of 3 below is preferred)

  • Preferred prior intake call center experience and/or insurance verification experience

  • Preferred prior work in a business office/financial setting in a health care environment including managed care company or insurance company

  • Preferred prior experience in admissions/business office in MD Office, ED or other health care setting, health care billing, or other position that includes knowledge about appropriate collection of demographic and financial data, insurance eligibility and verification

    EEO Statement

    All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

    We believe that diversity and inclusion among our teammates is critical to our success.


    At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449 (tel:+1-800-852-3449) .