Massachusetts Healthcare Jobs

MassHire JobQuest Logo

Job Information

Holyoke Medical Center Patient & Family Experience Advisor in Holyoke, Massachusetts

Patient & Family Experience Advisor Holyoke Medical Center ? Patient Experience Holyoke, MA Support ServicesFull Time, 40, evening shift, 11am-7pm EOW EOH Req # 6796 ADVOCATES FOR PATIENTS AND THEIR FAMILIES BY ROUNDING AND EDUCATING WHILE COMMUNICATING ISSUES AND CONCERNS AND SEEKS RESOLUTION THROUGH APPROPRIATE CHANNELS; ASSISTS BY PROVIDING GENERAL SUPPORT AND ASSISTING WITH COMFORT NEEDS OF PATIENTS, FAMILIES, AND VISITORS IN A COMPASSIONATE, PROBLEM SOLVING MANNER; APPLICANT WILL PROCESS EXCELLENT COMMUNICATION AND CONFLICT RESOLUTION SKILLS. Education: Bachelor's Degree Licenses/Registrations: BLS certification Experience: 5-10 years of experience in service excellence environment

DirectEmployers