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UnitedHealth Group Nurse Pract/Phys Asst.-Greater Springfield Area- MA in Holyoke, Massachusetts

$20,000 Sign-on Bonus or up to $40,000 Student Loan Repayment plam for External Candidates

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.

As a team member of our Landmark product, we help bring home-based medical care to complex, chronic patients. This life-changing work helps give older adults more days at home.

We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

Position in these functions works as a provider member within the HBMC interdisciplinary team in the direct delivery of home-based medical care of a population within an assigned geography. Dedicated to improving the health and well- being of patients, this position collaborates with the PCP, HBMC interdisciplinary teammates and consultants, and as needed, the health plan Medical Director and other health professionals, to develop and carry out patients’ goals of care in all phases of the patient journey.

Primary Responsibilities:

  • Performs an initial comprehensive assessment on all newly enrolled patients and provides ongoing care thereafter.

  • Develops a patient management care plan upon enrollment and updates it as needed when changes in condition warrant or following hospitalization.

  • Meets with patients and/or their legal representatives to review newly developed or modified care plans; involves the PCP or supervising physician in these meetings, when applicable

  • Comfortable with basic procedures of nursing care, including IV placement, blood draws, injections, foley catheters, nasal packing, wound care, etc. New hire and annual skills check/training provided

  • Prescribes appropriate diagnostics and interventions to avoid unnecessary acute admissions

  • Completes follow-up and post-discharge assessments according to documented standard operating procedure

  • Consults with hospital, emergency or post-acute clinical team following notification of patient transfer

  • Educates patients and/or their legal representatives in disease processes affecting patients and ways to manage them effectively, as well as to promote wellness

  • Actively participates in ongoing meetings pertaining to patient care and clinical excellence

  • Implements HEDIS measure campaigns and other quality initiatives to ensure the highest standards of care and to promote the improvement of care management and delivery

  • On-call for caseload during business hours. Participation in clinical after hours on-call program on rotational basis

  • Keeps current on relevant medical and nursing research, technology, and related issues by attending continuing education courses, professional meetings and journal reviews

  • Practices in accordance with the respective state laws and regulations governing the practice of advanced practice nursing or physician assistants

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Completion of Nurse Practitioner of Physician Assistant accredited program

  • Current state RN/NP or PA license

  • Certification through the American Academy of Nurse Practitioners (AANP), American Nurses Credentialing Center (ANCC), or National Commission on Certification of Physician Assistants (NCCPA)

  • Access to reliable transportation; if you are driving a vehicle, you must comply with all the terms of the Optum Motor Vehicle Safety policy

Preferred Qualifications:

  • 2+ years of clinical experience, primary care, home-based medical care, geriatrics or palliative care of emergency/urgent care

  • Knowledge of long-term care, community resources and cost-effective alternatives regarding patient care delivery systems

  • Knowledge of CPT, ICD-10 and HCPC codes

  • Knowledge of clinical standards of care

  • Awareness of NCQA requirements, CMS guidelines, Medicaid/Medicare contracts and benefit systems

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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