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State of Massachusetts Second-level Direct Care Worker 2 in Hanover, Massachusetts

The Department of Developmental Services (DDS) is announcing the availability of a full-time Developmental Services Worker II (DSW II) position located in Hanover, MA for the Southeastern Residential Services. The Developmental Service Worker II provides direct care services and supports to individuals with developmental and physical disabilities who live in a residential home setting.

_Duties and Responsibilities:_ (The duties stated are a general summary and not all inclusive.)

  • Assist with implementation of habilatative, behavioral and recreational programs.

  • Perform crisis intervention when necessary.

  • Monitor DSW I staff to ensure that they are acting as advocates demonstrating respect and positive regard for the individuals.

  • Attend review meetings, maintain and protect confidential records.

  • Transport individuals to work, appointments and recreational outings.

  • Dispense medications in accordance with applicable laws, rules and regulations.

  • Help individuals’ make choices in their lives; meet personal care and nutritional needs.

  • Guarantee policies, procedures and services are followed and provided throughout the tour of duty.

  • Complete cooking, housekeeping and yard work duties as required.

_Preferred Qualifications:_

  • Ability to develop and maintain a respectful, caring, tolerant, ethical and empowering relationships with staff and individuals with intellectual and developmental disabilities

  • Capability to assist/lift individuals with physical disabilities and/or limited mobility

  • Ability to transcribe, read and comprehend the English language

_Agency Requirements:_

  • Must be at least eighteen (18) years of age

  • Must possess current and valid Class D Motor Vehicle Operator’s License

  • Applicants must pass the Medication Administration Program (MAP) certification

  • After successfully completing a training program, the selected candidate must acquire and maintain: Cardiopulmonary Resuscitation (CPR) and First Aid (FA) certification

_Please Note:_* *

This position is designated as an "EMERGENCY" position in the Department of Developmental Services Emergency Plan. This means that whenever the Governor declares that the Commonwealth is in a state of emergency, the selected candidate will be required to report to work.

This DSW II position is in a program that operates 24-hours/7 days a week. Candidates must be flexible in their work schedule. The Department requires employees in this position to be able to perform _Mandatory Overtime_ when circumstances dictate the need.

*Work Location: *Hanover, MA

_Work Schedule:_

Full-time – 40 hour weekly position.

Schedule - Sunday, Monday, Tuesday, and Wednesday 11:00PM to 9:00AM

Days off – Thursday, Friday and Saturday

_About the DDS Agency:_

The Department of Developmental Services is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

_Total Compensation:_

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve; but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid medical insurance premium

  • Reasonable Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

  • 11 paid holidays per year and competitive Sick, Vacation and Personal Time

  • Tuition Benefit for employee and spouse at state colleges and universities

  • Short-Term Disability and Extended Illness program participation options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program

_Pre-Hire Process:_

  • A criminal background check (CORI) will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information please visit:

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  • In addition, Chapter 234 of the Acts of 2014, An Act Requiring National Background Checks, requires the Department of Developmental Services to conduct fingerprint-based check of the state and national criminal history databases on the recommended candidate.

  • Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

  • Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

If you have any questions concerning this requisition please call the Human Resources Field Office at 508-866-8803.

For any issues with the electronic system/MassCareers please contact the Employment Service Center at 617-979-8500.


This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have (A) at least one (1) year of full-time or equivalent part-time, experience in providing direct support services to persons with developmental/ intellectual, emotional or physical disabilities, or (B) any equivalent combination of the required experience and substitutions below.


  1. An Associate’s degree or higher with a major in a human services field, including sociology, special education, psychology, rehabilitation counseling, occupational therapy, physical therapy, or other related field may be substituted for the required experience.

Incumbents are required to possess a current and valid motor vehicle driver’s license at a class level specific to assignment.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Direct Care

Organization: *Department of Developmental Services

Title: Second-level Direct Care Worker 2

Location: Massachusetts-Hanover - Res 5427

Requisition ID: 200005VZ