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Western Mass Hearing Patient Care Coordinator in Hadley, Massachusetts

HADLEY Patient Care Coordinator Job Description This is a full-time on-site role located in Hadley, MA for a Patient Care Coordinator at Western Mass Hearing. The Patient Care Coordinator will be responsible for coordinating patient care activities, including scheduling appointments, verifying insurance coverage, processing patient paperwork, answering phone calls and emails, and assisting patients with inquiries or concerns. The coordinator will also manage patient billing and ensure patients receive necessary follow-up care. Qualifications Bachelor\'s degree in Healthcare Administration, Business Administration, or a related field preferred At least 2 years of experience in healthcare coordination, scheduling, or billing Excellent organizational, communication, and customer service skills Experience with medical terminology, using electronic medical records (EMR) and insurance billing codes Ability to work independently or as part of a team, and to handle multiple tasks simultaneously Knowledge of HIPAA privacy rules and regulations Familiarity with hearing healthcare or audiology services is a plus We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are interested in this role, please submit your resume and a cover letter explaining your qualifications for this position.