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Baystate Health Point of Care Coordinator - Part Time in Greenfield, Massachusetts

We are looking for a Point of Care Coordinator to join our Point of Care Testing team here at Baystate Franklin Medical Center!

Resume Required with Application


  • 24 hours per week, First shift

  • Greenfield, MA

Baystate Franklin Medical Center is an 89-bed community hospital in Greenfield, MA. Rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities, BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more.

  • More than 200 physicians on active and courtesy staff

  • More than 24,000 Emergency Department visits annually.

  • More than 400 babies delivered each year in The Birthplace – a progressive, midwife-driven service.

  • Training site for the Family Medicine residency, and for residents in emergency medicine, surgery, and obstetrics programs based at Baystate Medical Center

  • Franklin Medical Center joined Baystate Health in 1986

Rooted in a rich tradition of 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home.

For more information, please visit us online at: or interact with us socially at or on Twitter @BaystateCareers

All correspondence can be directed to:

Cole Courtemanche, Healthcare Recruiter


The Lab Point of Care Coordinator is a lead position within the Clinical Laboratory that is responsible for the coordination of point of care testing. This support crosses multiple laboratory and clinic locations. Lab Point of Care Coordinator provides technical resources and daily direction to nurses, medical assistants, and other healthcare professionals with regard to laboratory policies and procedures and regulatory requirements. The Lab Point of Care Coordinator assures quality testing and accurate test performance through operator training, competency assessment, equipment monitoring, equipment maintenance and troubleshooting, quality control review, and proficiency testing. Incumbents operate under general supervision.

Reporting to the Supervisor, Manager and Medical Director of POCT Laboratory and in collaboration with Nursing Education and Quality, the incumbent uses his/her training and experience as a certified Medical Technologist in support of Point of Care testing performed by clinical staff across the organization. Responsible for developing and maintaining collaborative, mutually supportive work relationships with clinical staff, upholding high technical standards in a positive and respectful manner.

Job Responsibilities:

1) Provides technical oversight for Point of Care testing performed throughout BH Health to meet/exceed accreditation standards. Ensures that the test systems are properly functioning. Maintains, troubleshoots and takes corrective action with equipment as needed.

2) Works with nursing, physicians, employees and management as needed to ensure Point of Care testing is running efficiently and effectively.

3) Travel to each site at least semi-annually.

4) Coordinate training assessments. Develop and maintain teaching/training materials.

5) Coordinate competency assessment. Develop and maintain competency assessment materials.

6) Participate in inspection readiness and tracer activities for appropriate regulatory and accreditation agencies.

7) Write and maintain current procedure manual(s) in area(s) of expertise using an approved format. Assist with development, maintenance and control of laboratory policies and procedures.

8) Provide leadership for the testing, interpretation and reporting of results.

9 ) Review quality control for problem identification and troubleshooting. Use quality control statistics and control procedures such as comparison between methods and results from proficiency testing to identify and or correct performance problems. Coordinates the CAP Proficiency testing program.

10 ) Develop and oversee validation/verification studies for new instruments, methods and tests.

11 ) Responsible for staying current with new technologies and methodologies. Make recommendations to management or service team. Assist and advises clinical staff involved in training (train the trainer model).

12 ) Assist with maintaining inventory and supplies for the Point of Care testing and purchasing functions (interact with purchasing, write specifications, call companies, research and evaluate products).

13 ) Monitors IT system functionality including flow of results to patient records as well as billing. Monitors test and supply utilization.

14 ) Communicate regularly with Managers to relay problems or concerns.

15 ) Promotes culture of safety for patients through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment.

Required Work Experience:

1) 5 years of laboratory experience

Preferred Work Experience:

1) Previous experience in Point of Care testing

Skills and Competencies:

1) Strong organizational skills with ability to work in a fast-paced environment independently or as part of a team.

2 ) Strong verbal, written and interpersonal communication skills. Strong analytical and problem-solving skills.

3 ) Working knowledge of the JC, CAP and CLIA regulations related to work area.

4 ) High level computer skills required (Word, Excel, departmental LIS, etc).

5 ) Ability to interact with and build alliances with clinical staff.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Associate of Arts: Clinical Laboratory Science (Required), Bachelor of Science


Laboratory Technician - American Society for Clinical Pathology, Medical Laboratory Technician - American Society for Clinical Pathology

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

  • Baystate Medical Center in Springfield

  • Baystate Children’s Hospital (located at Baystate Medical Center)

  • Baystate Franklin Medical Center in Greenfield

  • Baystate Wing Hospital in Palmer

  • Baystate Noble Hospital in Westfield