Baystate Health Health Unit Clerk / CNA in Greenfield, Massachusetts

Health Unit Clerk / CNA

Job ID



Greenfield, Massachusetts

Full/Part Time




Org Marketing Statement

Like any organization, it's the people that make the difference- Are you ready for the challenge?

Do You Know Who We Are?

We are Baystate Health- one of the largest health care systems in New England with over 11,500 employees, five hospitals and over 60 medical practices! Baystate Health is a not-for-profit, integrated health care system serving over 800,000 people throughout western New England. With roots dating to the founding of Springfield City Hospital in 1873, Baystate Health has been providing skilled and compassionate health care in the Pioneer Valley for more than 140 years.

Baystate Health is an integrated health care delivery system serving a population of nearly 1 million people in western Massachusetts. Baystate Health has been named a Top 100 Integrated Healthcare Network for ten consecutive years by Verispan, a national research company. For the second time, Baystate Medical Center has been named a Magnet™ hospital for excellence in nursing services and has been recognized as a Top 15 Health System in the US by Truven® Healthcare Analytics.

Responsibilities include direct patient care; assisting with activities of daily living; working collaboratively with the multidisciplinary team to meet patient needs. In the Monitor Tech role the responsibilities include initiating and discontinuing the monitor equipment upon admission, discharge, and transfer; high-level surveillance of cardiac monitors; analyzing of rhythms and notification of changes to RN; placement of rhythm strips in patient's medical record. Must demonstrate the organizations operating principles of communication, respect, integrity, trust, & collaboration.


As a Health Unit Clerk you report to the Unit Manager but your daily activities are coordinated by the Unit Staff Nurse.

Your responsibilities are to:

  • Work with patient and family-focused care teams to insure all business functions related to processing patient information is complete and accurate.

  • Manage documentation, transcribe orders and organize patient medical record and chart.

  • Obtain patient test results and other information for records.

  • Facilitate communication among staff, relaying messages/information and running errands.

  • Act as receptionist for visitors to unit.

  • Orient patients and families to the unit, answering routine questions.


What you need.

  • High School graduate/GED

  • CNA License

  • CPR

  • Knowledge of medical terminology

  • Secretarial skills and computer knowledge required

  • Prefer previous successful medical secretary/unit clerk experience, or Health Unit Clerk Certification required

  • Completes mandatory unit, Patient Care Division and hospital wide inservices and requirements

  • Consistently positive performance appraisals in key areas of function and interpersonal skills

  • Demonstrated ability to handle difficult and stressful situations

  • Caring and knowledgeable customer service

Other Information

This is a 24 hours per week, 7am-730pm, every other weekend position located in Greenfield, MA. Candidate must be able to attend day time orientation in Holyoke and Springfield, MA.

Equal Employment Opportunity

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.