Baystate Franklin Medical Center Clerical Coordinator - Emergency Dept. in GREENFIELD, Massachusetts
GREENFIELD PART TIME \$1,200 SIGN ON BONUS SEE WEBSITE FOR FULL JOB DESCRIPTION Clerical Coordinator - Emergency Department - 3rd shift SCHEDULE: 24 hours per week Third shift (11P-730A) Every other weekend and every other holiday Summary: Reports to the unit manager. Daily activities are dictated by the needs of the patients and staff in the unit. Independently works with the patient care team to ensure all business functions related to patient care and flow through the department are effectively carried out. Coordinates/performs intra and inter-departmental/facility communication related to patient care and unit functioning. Skills/Competencies: The Community ED Clerical Coordinator is critical to the department\'s success and must maintain a calm, reassuring, professional attitude. Must be able to multitask and be proficient in completing all tasks promptly. Job Requirements: 1) Functions as primary contact for the unit and facilitates the collection/dissemination of information. 2) Accurately utilizes downtime forms and procedures. 3) Prepares medical records before the patient transfer, copies medical records, obtains imaging disc. Ensures all pages are accurately labeled with patient identification. 4) Arranges, per provider order, transportation for patients being transferred to another facility. 5) Discharges all ED patients from the department in SMS - discharged, admitted, transferred (all require different processes)- correctly. Additionally, for an expired patient, gathers all necessary forms (death certificate, MD worksheet, face-sheet, valuable sheet, funeral director release form) to accompany the body to the morgue related to medical examiner case vs. non-medical examiner case. Sends complete discharge records to medical records by the end of shift. Assures information is entered into the appropriate discharge screens to ensure the validity of log information. 6) Maintains accurate and timely communications within the unit. Answers telephone consistently in a courteous manner with proper identification and ensure direction to the appropriate team member without delay (at least 120 calls per shift). 7) Answers intercom and relays messages promptly and consistently to team members. Responds to routine inquiries knowledgeably and refers them to the appropriate person. 8) Sorts distribute and files department incoming mail and incoming computer-generated information. 9) Inventories maintain and charges supplies. Initiates requisitions as requested accurately and in a timely fashion. Stores supplies within 24 hours of receipt in designated areas. Records or submits charges and credits for patient supplies as needed. Ensures accurate charging for DME by the team, including ensuring order, DME patient signed form and face sheet for all DME provided by the department to ensure the ability to bill the patient for the supply). 10) Is knowledgeable of and initiates emergency procedures, including stroke (able to activate stroke without delay regardless of the mode of arrival and time of day/day of the week - SOC vs. BMC and overhead page), STEMI (able to act without delay on the different processes related to the time of day/day of the week. Contact cath lab beeper, notify interventional cardiologist, arrange STAT transportation, and prepare patient transfer packet), sepsis. Mobilizes Code team when needed through immediate telephone contact as evidenced by observation and feedback.