Job Information
South Middlesex Opportunity Council Nutritionist, WIC in Framingham, Massachusetts
SUMMARY
A paraprofessional support person who gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers and helps them prevent and handle common breastfeeding concerns .
Why Work for SMOC?
Flexible schedule, work/life balance and a 35-hour work week.
Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment.
Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer.
Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer
EyeMed Vision Insurance
403(B) Retirement Plan with a company match on day one.
Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability.
Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
PRIMARY RESPONSIBILITIES
Attends breastfeeding training classes to become a Peer Counselor
Receives a caseload of WIC mothers and makes routine , periodic contact with them
Counsels WIC pregnant and breastfeeding mothers about breastfeeding by telephone or in person at the WIC office s Is available to make calls/texts from home beyond normal WIC office hours to new mothers who are having breastfeeding problems
Keeps accurate records and enters all contacts made with WIC mothers , according to State Contact Frequency Protocols, in the WIC computer system
Refers mothers to the WIC Breastfeeding Coordinator, WIC N utritionist s , WIC IBCLC, the mother’s physician, or community partners as appropriate
T eaches breastfeeding classes, virtually and/or in person at the WIC office s , for pregnant and postpartum mothers and leads breastfeeding support groups
Attends monthly staff meetings , periodic state meetings and breastfeeding conferences/workshops as appropriate
Reads assigned books and materials on breastfeeding that are provided by the Breastfeeding Coordinator
A ttend s and participat e in team meetings as requested and communicat e effectively with clients and staff in other departments
Maintain s confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements
Ensure s compliance with program/department, agency and/or funder requirements as well as SMOC policies and procedures
Other duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
Is f luen t in English, Spanish AND Portuguese
Has breastfed at least one baby within the last 5 years (does not have to be currently breastfeeding)
Is a c urrent or p ast WIC P articipant
Has a reliable, daily means of transportation to travel to multiple WIC sites
Is enthusiastic about breastfeeding and wants to help other mothers enjoy a positive experience
I s willing to make phone calls/text from home beyond the WIC office hours
Has excellent customer service and communication skills
Is a ble to remain calm and use good judgment in unusual or stressful situations
Has the a bility to work respectfully and effectively with diverse cultural groups and socio-economic backgrounds
Has good c omputer skills
ORGANIZATIONAL RELATIONSHIP
Direct ly reports to the WIC Breastfeeding Coordinator and the WIC Director .
This position has no Direct Reports.
PHYSICAL REQUIREMENTS
Ability to drive.
Ability to see and read a computer screen and paper documents.
Sitting for sustained periods of time.
WORKING CONDITIONS
This position will travel to multiple locations within the state . The WIC Program environment is a noisy office setting with daily, heavy Participant flow including many infants and toddlers . As part of the responsibilities of this position, the Family Support Coordinator will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services . A successful background check is required .
We are an equal opportunity employer committed to diversity in the workplace.
Monday, Wednesday, Thursday & Friday 8:30am - 4:30pm
Tuesday 11:30am - 7:00pm (30 minuet lunch break)
35 Hours per week