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Edward M. Kennedy Community Health Center, Inc. Medical Assistant Lead in Framingham, Massachusetts

Job Summary:

Using a team-based approach to care, the Medical Assistant Lead works with team members to provide high quality, safe, evidence-based care to pediatric and adult patients. The MA Lead serves as a leader and resource on the team.

Essential Functions:

  • Perform Office Visit Planning/reviews EHR prior to the start of the session and is part of a pre-visit huddle with team members

  • Maintain a clean, orderly and safe environment for patients and visitors. Ensures exam rooms are kept clean, organized, and fully stocked

  • Perform point-of-care testing, clinical procedures, and assessments according to clinical standards and Health Center policies and procedures

  • Prepare patients for examinations, procedures, and treatments

  • Assist providers and nurses in the collection, processing, and tracking of forms

  • In collaboration with providers and the nurse manager, work with patient data to follow-up and track patient results

  • Meet compliance and regulatory standards

  • Participate in practice- and organization-wide training and quality improvement initiatives

  • Administer influenza vaccine as ordered by providers

  • Provide instruction, guidance, role modeling, and mentoring to Medical Assistants

  • Identify areas for improvement in workflows, systems, coverage, and continuity of care issues. Effectively and appropriately communicates recommendations and suggestions to management

  • Assist nurse manager with staff scheduling, room assignments, and coverage

    Education and Experience:

  • High School Diploma or equivalent

  • Completion of a Medical Assistant

  • CPR certification

  • 2 years of EMK Medical Assistant experience

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