Community Health Connections Medical Assistant - Substance Use Programs (OBOT) in Fitchburg, Massachusetts
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We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors, including low income, underinsured, uninsured, publicly housed, and homeless populations. CHC is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion. At CHC, we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here, we would love to hear from you!
The Medically Assisted Treatment Medical Assistant-Case Manager provides administrative support with program data collection, maintenance and reporting. The Medical Assistant provides assistance to the patients and providers to manage the flow of program visits and services across CHC. The Medical Assistant will assist with data collection and entering into the appropriate systems, and that follow up with patients to coordinate appointments is completed. The position works in conjunction with the RN-OBOT and the Nurse Manager-Fitchburg, and demonstrates excellent decision-making skill, problem solving, and attention to detail. The position is responsible for highly sensitive information, which requires a clear understanding of medical and behavioral health confidentiality.
Prepares patients for visits with providers by performing and recording vital signs (including: blood pressure, temperature, pulse, respirations, weight, and other procedures as needed)
Assists in preparing patients for routine diagnostic procedures (i.e. urine specimens) and performing selected POC screening tests
Work is of medium demand, walking and standing.
Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients
Organization and coordination of Suboxone and Vivitrol schedules, distribution of patients across sites and provider time blocks.
Management of provider registry for patients receiving MAT
Provide support during screening, intake, induction, stabilization and maintenance phases of patient treatment
Tracking, follow-up and reporting of diagnostic services, diagnostic test results, referrals for diagnostic tests, tracking of results and closing the loop for all test results
Communication with providers, patients and the patient’s families when appropriate
Assists with maintaining the treatment database with health information for those patients enrolled in the program and pertinent to any associated grants
Required to attend mandatory program meetings and trainings
Works independently on special nonrecurring and ongoing projects as needed
Demonstrate understanding and commitment of the health center mission
Demonstrate understanding and commitment to the established CHC Values and Standards
Performs other job related duties as required or assigned
High School Diploma or GED required, Associate Degree in Medical Office Assistant or equivalent preferred
Previous experience preferred
Work experience similar to a medical office environment
Computer skills for accurate data entry
Knowledge of basic medical terminology
AHA BLS Health Care Provider certification or equivalent
Demonstrated interpersonal relationship skills
Demonstrated written and verbal communication skills in English
Demonstrated ability to work in a fast paced medical office environment
Generous vacation and personal time for eligible employees
Medical, dental, and vision insurance
100% paid Life insurance/AD&D
100% paid Long-Term disability.
Discounts on travel and entertainment!
Discounts on cell phone service, computer purchases, and more!
College Tuition Rewards/CMEs
Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learn’s”, team building, and more!)
Employee Assistance Program (EAP)
EyeMed Vision Care Program
Accident & Cancer Insurance
Educational development reimbursement
Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
Medical office experience: Some Knowledge
Accurate Data Entry: Some Knowledge
Medical terminology: Some Knowledge
Bilingual (Spanish/Eng.): Intermediate
- High School or better
Licenses & Certifications
Certified Medical Asst.