Steward Health Care System Lead RN Case Manager - Quality & Case Management; 40hrs in Fall River, Massachusetts
The Lead RN Case Manager is responsible for providing guidance and support to all department Case Managers, as well as assuming Acting Supervisor duties in the absence of the Director of Case Management. The Lead RN Case Manager is an exempt position. The position will require overseeing the appropriate level of care and ongoing collaboration with the department team members and interdisciplinary team as needed. The goal is to ensure that the needs of the patients are being met. The Lead is responsible for providing ongoing feedback on daily Case Management processes and staffing issues to the Director of Case Management. The Lead will provide assistance to staff level employees as necessary to insure compliance with the department and corporate policies and procedures as well as corporate initiatives. They manage the staffing, schedule and assignment needs of the department. Assist with report reconciliation, QA process, Monthly IM & MOON Audits and other duties assigned. They will be responsible for training and orienting new staff, quarterly auditing of staff documentation and reporting, assist with systems management.