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Southcoast Health Team Assistant in Fairhaven, Massachusetts

We are searching for a Team Assistant under general supervision of the Clinical Managers or designee and in support of customer service goals, provide administrative and clerical support to assigned teams in areas related to referrals, patient and staff scheduling, authorization and billing, clinical data entry and reporting, answering call center calls, etc. Hours: 40hrs Shift: Day shift with weekend and holiday rotation; 7:30 AM-4:00 PM Location: Southcoast Business Center, Fairhaven, MA Education and/or Experience Requirements: Associates degree in medical office administration or the equivalent knowledge and experience is required. Minimum of 2-3 years previous medical office experience required. Requires proficient computer skills, including experience with various software (MS Office Suite and Outlook) and database programs. Must possess and demonstrate highly effective interpersonal, customer service and communication skills with all stakeholders of the organization, including peers, patients and physician practices. Medical terminology and experience working with electronic medical record system strongly preferred. Substantial typing and data entry experience required. Home Health related experience preferred. Excellent phone etiquette and customer service skills required. Must be able to manage multiple tasks at once, and work well in a team environment. Must be fully vaccinated against seasonal Influenza and COVID 19 and provide required vaccination documentation, unless approved for an exemption or deferral by Southcoast prior to starting employment. Southcoast Visiting Nurse Association (VNA) has a long history of serving people in our community by helping patients of all ages recover or live well with illness or injury. We provide compassionate and personalized care in comfort and privacy of the home to more than 9,000 patients each year. Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts. Together We Are More. With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal. We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve. We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees? lives. Generous Earned Time Off Package** Health, Dental and Vision Insurance* Tuition Assistance** Short Term and Long Term Disability Insurance* Life & AD&D insurance* Flexible Spending Accounts* 403B Retirement Plan with match HealthQuest Wellness Program Employee Assistance Program Employee Discount Program Career Development Opportunities Diversity, Equity, and Inclusion Council