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East Boston Neighborhood Health Center RN Manager in East Boston, Massachusetts

Thank you for your interest in careers at EBNHC!

Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

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Current Employees of EBNHC - Please use the internal careers ($794.htmld) portal to apply for positions.

To learn more about working at EBNHC and our benefits, check out our Careers Page at (http://http// .

Time Type:

Full time



All Locations:

East Boston


The Nurse Manager of the Pediatric Department is responsible for the administrative and clinical development of pediatric primary care services. The responsibilities include but are not limited to the daily management of the clinical areas, interdepartmental collaboration, supervising clinical workflows are being met, and the overseeing, and development of nursing staff.

Essential Duties & Responsibilities Leadership Responsibilities:

  • Attend required meetings, including: Health Center wide leadership meetings, Department leadership meetings & Manager’s meeting monthly

  • Works collaboratively with the Medical Director, Associate Medical Director, and Administrative Director

  • Directs reports to include nursing staff

General Responsibilities:

  • Assists with development, updates, and implementation of departmental policies and procedures

  • Oversees nursing staff of the Pediatric Department

  • Evaluates and manages the workflow for maximum efficiency

  • Oversees nursing schedules

  • Collaborates with the IT department for data reporting and validating IT reports

  • Oversees daily management of department nursing staff and patient flow

  • Assists with customer service recovery as appropriate

  • Ensures compliance with all regulatory agencies including Joint Commission and DPH.

  • Ensures annual clinical compliance of licensed and non-licensed clinical staff


  • Maintains excellent punctuality and attendance.

  • Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solve problems independently or know when to seek consultation.

  • Displays outstanding customer service skills when interacting with all EBNHC customers according to the ACE model.

  • Adheres to all EBNHC and departmental policies and procedures

  • Participates in required departmental activities and meetings

  • Performs other related duties


  • B.S. in Nursing preferred or in progress

  • MA nursing license required.


  • Required: Minimum of 3-5 years licensed nursing practice experience in an ambulatory care practice setting.

  • Minimum of 2 years relevant management experience.


  • Bilingual preferred

  • Ability to use data to evaluate outcomes required.

  • Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools

  • Must have the ability to lead change in an organization and possess excellent interpersonal, communication and teaching skills.

There’s a reason East Boston Neighborhood Health Center is ranked as one of the “Top Places to Work” by The Boston Globe. It is because we are committed to maintaining a truly supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. A huge focus of which is to offer important benefits so you can be your best inside and outside of work.

Striving to be an employer of choice, we offer progressive benefits, a variety of schedules, and the satisfaction of working with a diverse workforce whose unity of purpose is a real force for achievement. Plus, our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers.

  • Medical & Dental Coverage

  • Life and Disability Insurance

  • Privileges at Boston Medical Center for Providers

  • 401(K) Retirement Plan

  • Educational Assistance

  • Flexible Spending & Transportation Accounts

  • Paid Holidays, Vacations, Sick and Personal Time

  • A Generous Staff Development Benefit

  • Excellent Malpractice Coverage

  • A Designated Medical Staff Office for Physician Support

  • Free Parking

  • And Much More…