East Boston Neighborhood Health Center RN Care Manager, Complex Care in East Boston, Massachusetts
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RN Care Managers are part of the Complex Care Management Team. You will join our interdisplinary team of healthcare professionals, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families living with complex and/or chronic conditions. RN Care Managers must be prepared to work from EBNHC or within enrollee’s homes. BSN preferred. MA RN license required. At least 2 years of nursing experience, preferably with some combination of home health, ambulatory care, community public health and case management work experience, including coordination of enrollee care across multiple settings and with multiple providers. Ability to work weekends/evenings as needed. Computer proficiency in Microsoft Office. Bilingual fluency in a non-English language preferred. Valid MA Driver’s license and reliable transportation. Boston Residents Preferred. Full time position, Monday thru Friday, 8 am to 5 pm with an hour of unpaid lunch
2-10 years of nursing experience, preferably with some combination of home health, ambulatory care, community public health and case management work experience
Including the, coordination of enrollee care across multiple settings and with multiple providers.
Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion.
Fluency in a non-English language.
Attains on the job a CCMC (Commission for Case Manager Certification).
Strong work ethic built on a foundation of proactivity and teamwork.
Ability to navigate ambiguity with the aid of structured problem solving techniques.
Committed to the practice of inquiry and listening. Flexible work schedule – may need to work evenings/ occasional weekends to provide enrollee access and/ or follow up.
Computer proficiency in Microsoft Office.
High energy, a strong work ethic, integrity, who are kind and empathetic, have a sense of humor, and who enjoy working for a collaborative, team oriented system.