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East Boston Neighborhood Health Center Practice Secretary in East Boston, Massachusetts

Thank you for your interest in careers at EBNHC!

Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

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Time Type:

Full time


Family Medicine

All Locations:

East Boston


A Practice Secretary in our dynamic Family Medicine Department performs a wide variety of clerical and reception activities that support the delivery of services to patients.Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately. Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed. Responsible for early am chart preparation and other opening/closing procedures.Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message. Full Time position, Monday-Friday, 8:00-5:00pm with flexibility for evening shifts.

Qualifications and Requirements:

  • High School Diploma or GED

  • At least one year in a medical office setting

  • Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred

  • Bilingual Spanish skills required