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East Boston Neighborhood Health Center Practice Secretary in East Boston, Massachusetts

Thank you for your interest in careers at EBNHC!

Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

Interested in this position? Apply on-line and create a personal candidate account!

Current Employees of EBNHC - Please use the internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions.

To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org (http://http//careers.ebnhc.org/) .

Time Type:

Full time

Department:

Family Medicine

All Locations:

East Boston

Description:

$3,000.00 sign on bonus for full-time new hires!

EBNHC is seeking a dynamic Practice Secretary for our Family Medicine Department! A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Responsible for early am chart preparation and other opening/closing procedures. Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, and to communicate by e-mail or staff message.

Essential Duties and Responsibilities:

  • Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.

  • Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.

  • Checks out patients in the computer prior to the end of each day and enters requested follow-up and referral.

  • After Visit Summary instructions with patient as needed. Prints additional labels as needed.

Qualifications and Requirements:

  • High School Diploma or GED

  • At least one year in a medical office setting

  • Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred

  • Bilingual skills (Spanish preferred).

Benefits:

  • MEDICAL, DENTAL, AND VISION COVERAGE

  • LIFE AND DISABILITY INSURANCE

  • 401(K) RETIREMENT PLAN

  • TUITION REIMBURSEMENT

  • FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS

  • PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME

  • GENEROUS STAFF DEVELOPMENT BENEFIT

  • EXCELLENT MALPRACTICE COVERAGE

  • PET INSURANCE

  • FREE PARKING

  • AND MUCH MORE

EBNHC opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

There’s a reason East Boston Neighborhood Health Center is ranked as one of the “Top Places to Work” by The Boston Globe. It is because we are committed to maintaining a truly supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. A huge focus of which is to offer important benefits so you can be your best inside and outside of work.

Striving to be an employer of choice, we offer progressive benefits, a variety of schedules, and the satisfaction of working with a diverse workforce whose unity of purpose is a real force for achievement. Plus, our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers.

  • Medical & Dental Coverage

  • Life and Disability Insurance

  • Privileges at Boston Medical Center for Providers

  • 401(K) Retirement Plan

  • Educational Assistance

  • Flexible Spending & Transportation Accounts

  • Paid Holidays, Vacations, Sick and Personal Time

  • A Generous Staff Development Benefit

  • Excellent Malpractice Coverage

  • A Designated Medical Staff Office for Physician Support

  • Free Parking

  • And Much More…

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