Job Information
East Boston Neighborhood Health Center Interpreter in East Boston, Massachusetts
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Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.
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Time Type:
Full time
Department:
Interpreter Services
All Locations:
East Boston
Description:
The Portuguese Medical Interpreter is responsible for providing interpretation to the patients and staff of the Health Center in at least two different languages (English and Portuguese). This role will provide interpreter services as needed. This person will collaborate in the enhancement of the quality of services to patients with Limited English Proficiency (LEP).
Essential Duties and Responsibilities:
Demonstrates thorough knowledge of and adheres to the Code of Ethics governing the behavior and activities of all EBNHC interpreters and has provisions for: Safeguarding patient, confidentiality, direct verbatim interpretation, professional demeanor, continuing education/skill development.
Once trained can competently perform on-call aspects of staff messaging function in Epic on behalf of patients with limited English proficiency.
Answer all incoming calls from the Interpreter Services Line with last minute requests from departments.
Provide interpretation for patients spanning the pediatric to geriatric age range over the phone when needed.
Identify and assist in solving issues relating to assuring the efficient delivery of interpreter services to patient care areas.
Qualifications and Requirements:
Completion of a Portuguese medical interpreter certification program REQUIRED
1-2 years of interpreting experience in a medical setting in the United States REQUIRED
Verbal and written bilingual skills required in English and Portuguese
Demonstrates competence in the provision of culturally appropriate interpretation.
Able to perform different interpreting modes.
Excellent interpersonal skills and ability to communicate and work as part of a team with other colleagues.
Understanding of patient rights.
Computer skills preferred.
Highly motivated and able to prioritize.
There’s a reason East Boston Neighborhood Health Center is ranked as one of the “Top Places to Work” by The Boston Globe. It is because we are committed to maintaining a truly supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. A huge focus of which is to offer important benefits so you can be your best inside and outside of work.
Striving to be an employer of choice, we offer progressive benefits, a variety of schedules, and the satisfaction of working with a diverse workforce whose unity of purpose is a real force for achievement. Plus, our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers.
Medical & Dental Coverage
Life and Disability Insurance
Privileges at Boston Medical Center for Providers
401(K) Retirement Plan
Educational Assistance
Flexible Spending & Transportation Accounts
Paid Holidays, Vacations, Sick and Personal Time
A Generous Staff Development Benefit
Excellent Malpractice Coverage
A Designated Medical Staff Office for Physician Support
Free Parking
And Much More…