Job Information
East Boston Neighborhood Health Center Dental Assistant in East Boston, Massachusetts
Thank you for your interest in careers at EBNHC!
Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.
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Time Type:
Full time
Department:
Dental
All Locations:
East Boston
Description:
The Dental Assistant is responsible for various non-skilled dental tasks for patients of all ages, for the maintenance and control of non-pharmaceutical supplies and equipment and for assigned clerical activities. The Dental Assistant is supervised by a Dentist. On the job training included, no certificate needed!
Essential Duties & Responsibilities
Participates in direct patient care activities as directed by a Dentist. These include: All duties and responsibilities of dental assistants as outlined by the Board of Registration in Dentistry regulations manual according to level of training.
Prepares for sessions and ensures all charts, equipment and x-rays are available for the provider and the patient.
Facilitates efficient patient flow and workflow as directed.
Follows the procedure for booking routine referrals and urgent appointments.
Maintains work area in an orderly manner.
Communicates effectively with children, adolescents, adults and the elderly.
Actively participates in EBNHC programs and committees.
Reports safety and equipment problems, malfunctions or missing equipment.
Assist with clerical activities and check in and check out with patients as directed by the dental supervisor and dentists.
Updates supply inventory as needed and puts away supplies to maintain par levels to meet department needs.
Comply with established workflows for all laboratory cases
Clean, package, sterilize contaminated equipment, and store in accordance with infection control policies and procedures as outlined by EBNHC. Properly documents all sterilization activities as required
Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
Participates in required departmental activities.
Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
Follow established EBNHC and departmental policies and procedures for operating equipment, maintenance, environmental safety, emergency response and infection control.
Able to navigate dental computer software and use as directed during treatment planning and other procedures as needed.
Follows clinical policies on seating and dismissing patients
Reviews schedules in advance to correct any errors. Assists with forms, letters and other clinical paperwork as directed.
Take appropriate xrays as directed by a dentist according to guidelines
Successfully complete all aspects of their assigned role for the day
Identifies and verifies patient and demographic information as directed by Departmental and EBNHC policies.
Is timely and punctual when arriving at work and seating patients
Understands organizational structure of Specialty Department and Dental Unit routine, and adheres to department policies and procedures (i.e., dress code, attendance, cell phone use, food at desk, etc.)
Performs other duties as authorized (i.e. interpretation of demographic information etc.). Makes optimal use of standby time.
Qualifications & Requirements:
High School Diploma or GED
Graduate from a Certified Dental Assistant program or you are eligible to apply for on the job training
Previous experience in a dental or medical dept preferred
Good written and verbal communication skills.
Ability to communicate effectively and respectfully with internal and external customers.
Bilingual skills preferred.
Benefits:
Medical, dental, and vision coverage.
Life and disability insurance.
401(k) retirement plan.
Tuition reimbursement.
Flexible spending and transportation accounts.
Paid holidays, vacations, sick, and personal time.
Generous staff development benefit.
Excellent malpractice coverage.
Pet insurance.
And much more.
EBNHC opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.
There’s a reason East Boston Neighborhood Health Center is ranked as one of the “Top Places to Work” by The Boston Globe. It is because we are committed to maintaining a truly supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. A huge focus of which is to offer important benefits so you can be your best inside and outside of work.
Striving to be an employer of choice, we offer progressive benefits, a variety of schedules, and the satisfaction of working with a diverse workforce whose unity of purpose is a real force for achievement. Plus, our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers.
Medical & Dental Coverage
Life and Disability Insurance
Privileges at Boston Medical Center for Providers
401(K) Retirement Plan
Educational Assistance
Flexible Spending & Transportation Accounts
Paid Holidays, Vacations, Sick and Personal Time
A Generous Staff Development Benefit
Excellent Malpractice Coverage
A Designated Medical Staff Office for Physician Support
Free Parking
And Much More…