Wellforce Practice Manager for Primary Care Practice in Dracut, Massachusetts
The Practice Manager of this 3 physician Primary Care Practice is responsible for managing the daily practice operations and related physician practice activities to ensure the delivery of efficient and cost-effective quality patient care. Provides managerial leadership and support to all practice providers and staff to create a cohesive culture and an environment that fosters innovation and growth across the organization.
The ideal candidate will have strong experience as a Practice Manager and able to meet the challenges of managing a very busy practice.
Hours: 40 hours per week, Mon- Fri 8-5
Duties and Responsibilities:
Manages daily practice operations of one or more employed practices to ensure efficiency, patient flow and patient/employee satisfaction.
Responsible for day-to-day personnel issues including: hiring, conducting formal performance evaluations, discipline and coaching/mentoring practice personnel. Ensures comprehensive orientation plan is conducted for all new employees. Ensures staff compliance with policies and procedures.
Monitors and controls practice expenses. Maintains records of accounts payable, approves expenditures and requests payment of bills. Responsible for selection, purchase and delivery of equipment, furniture and supplies.
Conducts monthly meetings for all practice providers and staff to discuss new policies and procedures and provide updates to enhance delivery of care, satisfaction with service and resolution of problems.
Works collaboratively with the Central Billing and Finance Departments to fully understand the practice’s AR, denial trends, referral management and areas of improvement/training needed by staff and providers.
Assists in preparation and implementation of annual practice budget. Responsible for managing operations to the monthly budget and monitoring expenses and revenue.
Works collaboratively with Physician Services to ensure practice meets required compliance and clinical competency thresholds, OSHA regulations, Meaningful Use measures, AQC and MSSP quality measures.
Promotes the provision of cost-effective, high-quality health care services for patients, with emphasis on patient satisfaction. Implements and supports a system of performance improvement to ensure effective and efficient use of resources and smooth patient flow, while adhering to budget and optimizing physician productivity.
Serves as liaison between practices and various hospital departments (Physician Services, Information Services, Purchasing, PHO, Finance, etc.)
Bachelors degree preferred
3-5 years medical office supervisory/management experience