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Wellforce Practice Manager for Primary Care Practice in Dracut, Massachusetts

The Practice Manager of this 3 physician Primary Care Practice is responsible for managing the daily practice operations and related physician practice activities to ensure the delivery of efficient and cost-effective quality patient care. Provides managerial leadership and support to all practice providers and staff to create a cohesive culture and an environment that fosters innovation and growth across the organization.

The ideal candidate will have strong experience as a Practice Manager and able to meet the challenges of managing a very busy practice.

Hours: 40 hours per week, Mon- Fri 8-5

Duties and Responsibilities:

  • Manages daily practice operations of one or more employed practices to ensure efficiency, patient flow and patient/employee satisfaction.

  • Responsible for day-to-day personnel issues including: hiring, conducting formal performance evaluations, discipline and coaching/mentoring practice personnel. Ensures comprehensive orientation plan is conducted for all new employees. Ensures staff compliance with policies and procedures.

  • Monitors and controls practice expenses. Maintains records of accounts payable, approves expenditures and requests payment of bills. Responsible for selection, purchase and delivery of equipment, furniture and supplies.

  • Conducts monthly meetings for all practice providers and staff to discuss new policies and procedures and provide updates to enhance delivery of care, satisfaction with service and resolution of problems.

  • Works collaboratively with the Central Billing and Finance Departments to fully understand the practice’s AR, denial trends, referral management and areas of improvement/training needed by staff and providers.

  • Assists in preparation and implementation of annual practice budget. Responsible for managing operations to the monthly budget and monitoring expenses and revenue.

  • Works collaboratively with Physician Services to ensure practice meets required compliance and clinical competency thresholds, OSHA regulations, Meaningful Use measures, AQC and MSSP quality measures.

  • Promotes the provision of cost-effective, high-quality health care services for patients, with emphasis on patient satisfaction. Implements and supports a system of performance improvement to ensure effective and efficient use of resources and smooth patient flow, while adhering to budget and optimizing physician productivity.

  • Serves as liaison between practices and various hospital departments (Physician Services, Information Services, Purchasing, PHO, Finance, etc.)


  • Bachelors degree preferred

  • 3-5 years medical office supervisory/management experience