CTG TRANSCRIBER, SOLUTIONS OPERATIONS in Danvers, Massachusetts

Title: TRANSCRIBER, SOLUTIONS OPERATIONS

Location: US-MA-Danvers

Job Number: 19200341 Computer Task Group is seeking a Transcriber for their client in Danvers, Ma, for a five month contract.

Transcribes portions of member responses to IVR calls including but not limited to: satisfaction survey responses, medical conditions, prescription drug names, and member centric information.

Required Function 2:

Transcribe recorded audio from phone-based interactions using proprietary transcription tools in accordance with HIPAA and company standards.

Complete strategic transcription/marking projects as requested.

Report member DNC requests to Transcription Manager.

Escalate member reports of Adverse Events to the appropriate PM/SC as necessary.

Escalate negative and/or life-threatening comments to the appropriate PM/SC as necessary.

Required Function 3:

Excellent written and oral communication skills.

Able to type at least 50 wpm accurately.

Excellent listening skills.

Ability to work independently with minimal supervision.

Ability to work under pressure with time constraints.

Proficient with Microsoft Word, Excel, Outlook, Internet Explorer.

Bachelor’s degree preferred.

Knowledge of Spanish a plus.

Healthcare experience a plus.

Transcription test must be taken on-site.

Please apply below or at roberta.allegrino@ctg.com

Qualifications:

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Administrative Assistant & Clerical