Job Information
Eliot Community Human Services Outpatient Triage Specialist in Concord, Massachusetts
Description
Eliot is searching for an Outpatient Triage Specialist to support mental health and substance abuse clients to exercise autonomy in all aspects of their life. The ideal candidate must have a strong commitment to recovery-oriented services.
Our multi-disciplinary team of psychiatrists, psychologists, social workers, mental health counselors and other professionals administer a full range of clinical and support services, resulting in a comprehensive collaborative approach to treatment.
Responsibilities:
Provide triage supports to individuals inquiring into services through Eliot Outpatient services.
Provide intake coverage, including telephone screening, face-to-face evaluations, crisis intervention, resource and referral information for the outpatient clinic.
Provide community-based supports to assigned individuals including short term supports to maintain community stability, crisis evaluations in the community and at on-site clinics.
Provide side by side interventions to individuals that focus on problem solving, skills training, modeling behavior, and community stability.
Provide crisis intervention, diagnostic evaluation, and treatment
Provide crisis intervention, diagnostic evaluation, and treatment services utilizing a variety of treatment modalities such as individual, couple, family and group psychotherapy as clinically indicated.
Accept cases as assigned by the Clinic Director or designee and work collaboratively with the Clinic Director to ensure that clinical and productive standards are met.
Participate in the development of treatment plans for each individual in which you are a member of their treatment team. Ensure that treatment goals are culturally competent, strength based, realistic, attainable and promote recovery.
Qualifications:
Requires a Master’s Degree in Social Work, Counseling, Psychology, or related field
Preferred to be licensed at the independent level in the Commonwealth of Massachusetts.
Knowledge of the vast array of community resources and how to access them. Ability to triage multiple requests for supports and acute needs.
Must have a strong commitment to recovery-oriented services.
Must have skills to establish supportive relationships with persons with severe and persistent mental illnesses and respect for their preferences for treatment.
Must have ability to communicate clearly and effectively with individuals in rehabilitation and treatment.
Demonstrate sound judgment and effective, solution focused, problem solving skills. Ability to develop and maintain professional working relationships with staff, co-workers and supervisor.
Ability to work effectively with diverse populations and cultural groups.
Salary: $57,000 annual salary. Salary increases annually.
Schedule: 40 hours per week. Monday- Friday, 9am-5pm
Location: Concord, MA
Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.
Qualifications
Skills
Preferred
Clinical Skills: Expert
Communication Skills: Expert
Ability to deal with fast pace setting: Expert
Education
Required
- MA or better
Preferred
MA or better in Clnical Psychology
MA or better in Social Work