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Eliot Community Human Services Outpatient Clinical Coordinator in Concord, Massachusetts


Eliot is known for our innovative clinical approach, high quality clinical training & for having the most talented people in community behavioral health services. Eliot’s Behavioral Health Division provides an integrated and comprehensive network of services to individuals across the life span that are evidence based, provide rehabilitation & hope to those in services.

The Eliot Center in Concord is seeking a motivated & experienced Clinical Coordinator for our outpatient mental health & substance use clinic that provides an array of services to individuals across the life span. The Clinical Coordinator is responsible for triaging referrals, assigning cases, providing crisis intervention and on-going treatment services; as well as consultation & supervision.

Knowledge of various insurance regulations, as well as a demonstrated expertise working with clients across the diagnostic spectrum. Ability to work with a multi-disciplinary team and maintain collaborative relationships with Clinic staff, outside agencies, and other providers. Excellent written and organizational skills. Working knowledge of area resources/providers/quality assurance platforms/utilization & review methodologies are a plus. Ideal for a candidate who is seeking to add supervisory and management experience to their repertoire. Excellent benefits packages and reimbursement for continuing education courses.


  • Provide intake coverage, including telephone screening, face-to-face evaluations, crisis intervention, and resource & referral information.

  • Maintain effective collaborative relationships with staff in order to assign cases, ensure good communication for the coordination of clinical services and office operations.

  • Provide diagnostic evaluation and treatment services to clients utilizing various evidenced based interventions which best address specific problem areas; displays good judgment; and in collaboration with clients, formulates & implements focused treatment plans.

  • Maintain a caseload that meets Clinic productivity expectations.

  • Provide appropriate and on-going documentation.

  • Participate in Multi-disciplinary Case Review and Utilization process.

  • Provide clinical supervision to staff and interns as assigned.

  • Provide staff orientation and training to program requirements, policies and procedures.

Monday - Friday 9 am - 5 pm

*Eliot mandates COVID-19 vaccinations for employees, please discuss the requirements with the hiring manager during the interview process.




  • Supervisory skills: Advanced

  • Clinical Skills: Advanced

  • Experience with population: Advanced

  • Ability to deal with fast pace setting: Advanced


  • Bilingual: Advanced



  • Leader: Inspires teammates to follow them

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity



  • MA or better in MH Counseling

Licenses & Certifications


  • LCSW


  • LMHC