Emerson Hospital Medical Assistant/Clinical Office Coordinator in Concord, Massachusetts
Reports to the Manager and works under the direct super vision of the Physician(s), the Medical Assistant is responsible for ensuring patient preparation and supporting the physician(s) with clinical and office duties.
§ Greet patients upon arrival, maintains orderliness of reception area and front desk ensuring patient confidentiality.
§ Captures and enters high quality patient demographic and financial information.
§ Identifies insurance coverage and payer requirements for hospital services, processes insurance verification, prior authorizations and other basic benefit information for patients
§ Assist with billing functions and working with the billing company.
§ Processes patients quickly & accurately through computer based scheduling system for future appointments and/or testing as appropriate for patient care.
§ Prepares patients for physician (including vital signs prior to exam)
§ Enters medication into the Lahey A Chart System for the physician to reconcile
§ Assists physician during examination
§ Follow up to patients with results following physician’s evaluation of tests
§ Fills out clearance Form for patients on Coumadin and sends to PCP for clearance
§ Orders necessary office, medical supplies and ensures security of all medications.
§ Maintains and supports patient’s rights to care, privacy and respect.
§ Other duties as assigned
§ Education: High School Diploma or equivalent required completion of a Medical Assistant course preferred.
§ Experience: Two to Four years of relevant work experience as a Medical Assistant in a medical/physician’s office preferred.
§ Licensure and/or Certification: State Certification preferred but not required.
§ Skills: Computer skills and the ability to maintain confidential information, strong interpersonal communication skills on the phone and in person, customer service skills.