Emerson Hospital ED Care Manager in Concord, Massachusetts
Reporting to the Director, Care Coordination, during scheduled working hours, the E.D.Care Coordinator will determine appropriateness for hospital level of care, including designation as observation or inpatient, using agreed to appropriateness criteria, InterQual. The E.D. Care Coordinator will also interview patient and/or family/significant other, as clinically appropriate, identifying patients meeting “High Risk Screening” criteria and any potential discharge planning needs. The Emergency Department Care Coordinator actively promotes communication between patient, Primary Care Physician, family/significant other and E.D. staff to maximize outcomes. This communication will result in promoting the development of a treatment plan and plan for post acute care based upon the patient’s input and goals and in making appropriate referrals to Social Work and other allied health care providers.
Graduate of professional accredited nursing school required.
5-6 years medical surgical nursing preferred
1-2 years home care or case management preferred.
Licensure and/or Certification
Current Massachusetts RN license required.
BLS healthcare provider required.
Critical thinking skill
Excellent customer service skills
Computer skills required
Ability to prioritize
Ability to maintain confidential information
Must be able to read, write, and communicate in English
Ability to establish effective relationships with wide variety of health care providers