Emerson Hospital Clinical Office Coordinator in Concord, Massachusetts
Job Description/Duties: Clinical Office Coordinator- Opportunity to engage in front-end patient experience and revenue cycle processes, and gain further knowledge on clinic flow Serving as a customer service ambassador for the practice Scheduling patient appointments Verifying insurance eligibility and referral status Patient intake, which includes demographic verification and copay collection Billing collection log completion and submission Scheduling further procedures i.e. injections, endoscopies, surgeries (dependent on specialty) Answering patient phone calls Required Amount of Experience: One to three years Administrative Assistant/Medical Office preferred. Required Skills: Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of GE Centricity to access and utilize electronic medial records preferred. Strong customer service skills. Excellent organizational skills, detail oriented with strong ability to multi-task required. Familiarity with medical terminology preferred. Ability to read, write, and communicate in English. Ability to maintain confidential information required U.S. Citizenship Required The minimum age for this job is 18.