Commonwealth Care Alliance Job Details: Clinical Operations Associate in Charlestown, Massachusetts

Job Details: Clinical Operations Associate

On-Line Application

  • Vacancy NoVN2286

Posting TitleClinical Operations Associate

Location CityCharlestown

Language Requirement

Job Description

Position Summary:

The Clinical Operations Associate performs a variety of reporting, data entry and administrative support for the Clinical Operations Department. This position will involve interface with primary care teams and CCA contracted vendors.


  • Input and maintain a variety of data bases and spreadsheets

  • Participate in data collection for reporting purposes

  • Entering Inpatient data; ensuring admission and discharge dates are accurate and entered timely

  • Performs a QC of data on the MDS and enters the MDS data into Mass Health online.

  • Creation/distribution of reports – Interface with Primary Care Locations

  • Creation /distribution of letters to vendors

  • Assists with resolving Personal Care Attendant issues

  • Assist with trainings and presentations

  • Support special program staff with administrative needs

  • Offer recommendations for improvements in office practices and process flow as identified

  • Sorting and organizing information

  • Photocopying, filing and shredding

  • May provide support to other departments, as needed

Minimum Qualifications:

  • Associates Degree

    • Proficient with MS Office Suite
  • Ability to type 40+ WPM

  • Ability to problem solve and be proactive

  • Ability to complete tasks in an organized fashion

  • Excellent written and verbal communication skills

Please note employment with CCA is contingent upon acceptable professional references, a background check (including Mass CORI, employment, education, criminal check, and driving record, (if applicable)), an OIG Report and verification of a valid MA/RN license (if applicable).

Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.

CCA is committed to protecting the health of our workforce and our members, and we encourage flu vaccination in accordance with CDC recommendations. Individuals working in clinical care areas or in direct contact with members must provide documentation of flu vaccination, or wear a mask during flu season whenever engaged in member-facing activities.