Job Information
Harvard University Program Coordinator in Cambridge, Massachusetts
67986BRAuto req ID:67986BRJob Code:403134 Coordinator I Department Office Location:USA - MA - Cambridge Business Title:Program CoordinatorSub-Unit:Harvard University Housing Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :054Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:
Bachelor's Degree required
Master’s in Higher Ed Administration, Education, or related field or terminal degree preferred
Minimum of one year of experience in college student curriculum/programming, student services/events or student affairs; experience working with graduate student populations a plus
A valid Driver’s License is required.
Additional Qualifications and Skills:
Must possess excellent interpersonal skills; demonstrated ability to maintain and establish positive working relationships; Strong mediation and/or conflict resolution skills; possess high energy, excellent verbal and written communication skills, the ability to think critically, strong problem-solving skills, and a demonstrated ability to work effectively and independently in a fast-paced, customer-service oriented environment. Must have demonstrated ability to take initiative, meet deadlines, and provide excellent customer service; must be an effective user of MS Office systems and basic understanding of database and calendaring systems.
Additional Information:The health of our workforce is a priority for Harvard University. With that in mind, we strongly
encourage all employees to be up-to-date on CDC-recommended vaccines.Department:HUHREPre-Employment Screening:Education, Employment, IdentitySchedule:Monday- Friday 8 hours/day
Night and weekends may be required for events
Days Off: Sunday and SaturdayJob Function:General Administration Position Description:
Administrative/Supervision Support
Plan and coordinate events for the larger Graduate Commons community at Harvard@Trilogy and residents of Vanderbilt Hall;
Supervise resident and community advisor staff of Vanderbilt Hall;
Support Program Manager efforts across the portfolio;
Act as point of contact for Resident Advisor staff handling student crises after hours and escalate issues as needed;
Respond to student emergencies during business hours and escalate as needed;
Develop connections with faculty, staff and students across the university;
Communicate with Property Management Office regarding maintenance work orders and facilities requests;
Coordinate events in collaboration with Faculty Directors and Program Manager and Vanderbilt Resident/Community Advisors;
Assist with coordination of meetings, programs, and other programs for residents and groups;
Monitor the room reservation and event calendar to ensure cohesion across the portfolio;
Provide website and social media updates and support;
Maintain financial records and records on program participation levels;
Evaluate the effectiveness of programming efforts and adjust programming plan;
Utilize appropriate communication tools and strategies to promote involvement in programs;
Participate in appropriate meetings and events across campus
HUH Collaboration:
The PC will maintain a close relationship with both the HUH Operations and Leasing teams to ensure correct information is passed to residents, including policies and procedures, common room reservations, move-in and move-out information and any emergency notifications.
Contribute to the overall success and growth of the Graduate Commons Program by performing all other duties as assigned.
School/Unit:Campus Services EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Working Conditions:
Emergency Status Designation: Normal
Job Summary:
Unit Summary
Harvard University Housing & Real Estate (HUHRE) is a department within Harvard Campus Services, a multi-department organization within Harvard’s Central Administration. HUHRE supports the University’s educational and research efforts by offering Harvard affiliates a wide array of housing and real estate services in University-owned properties which are conveniently located, competitively priced, and professionally managed to residents and tenants alike. HUHRE serves as the asset manager for Harvard’s portfolio of commercial spaces and centrally stewarded institutional assets, overseeing the leasing and operations of University-owned institutional space for Harvard affiliates and commercial spaces for rent by private retail tenants within the Cambridge, and Greater Boston area.
HUHRE manages a broad range of initiatives and assets to help support the Harvard community. These include, but are not limited to:
Leasing, managing, and renewing Harvard-owned housing as well as Harvard offices/institutional spaces, and commercial real estate portfolios
Leading community engagement and programming opportunities
Managing relationships with external partners and vendors
Working within the larger University community to develop and coordinate University-wide policies and strategies
Supporting new University housing and real estate development projects across the Cambridge and Greater Boston area
Harvard University Housing & Real Estate and Harvard Campus Services are committed to cultivating an organization that is diverse, equitable, and inclusive.
Job Summary
Reporting to a GCP Program Manager, the Program Coordinator (PC) is responsible for the management and motivation of the 20 plus para-professional community and resident advisors in the Vanderbilt Hall residential Community. The PC develops and executes programmatic plans that promote graduate student success and interaction through academic, career, social, and service focused events for both the Harvard@Trilogy and Vanderbilt communities. Events will enhance co-curricular learning, develop a strong sense of community and promote resident wellbeing, and the goals of the Graduate Commons as designed by the leadership of the Graduate Commons Program.
This is a live-on position without on-call responsibilities; however, crisis response and management will be required as needed. Attendance at evening events and training is essential for success of the overall program.
Department Summary
The Graduate Commons Program serves 3000 units and approximately 5500 residents across the entire Harvard University Housing portfolio. The inclusion of virtual programming and need for extensive resident support has also given way to a more complex and learning organization aimed at providing a quality experience for our residents.
The original staffing structure and job responsibilities have adjusted to meet the needs of the current population, including increased responsibility on the part of the Faculty Directors, and a new curriculum-based programming plan, focused on families; and a shift to topic area specific programming instead of geographic planning.
Working outside of the traditional School student life here at Harvard, the GCP has fostered collaborative relationships with each School’s Student Life leadership to ensure a consistent delivery of services and communication. This relationship positions the GCP as a campus and innovation leader when it comes to graduate student life and events.
Commitment to Equity, Inclusion, and Belonging:Harvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-GJ1Work Format Details:This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.