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Harvard University Nurse Leader in Cambridge, Massachusetts

54391BRAuto req ID:54391BRJob Code:W0658M HLT Nurse Mgt IV Location:USA - MA - Cambridge Business Title:Nurse LeaderSub-Unit:------------ Salary Grade ( :058Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Additional Qualifications and Skills:License to practice in the state of Massachusetts as a Registered Nurse or Advanced Practice Clinician. Bachelor’s degree in nursing and Master’s degree in nursing, health administration, or public health (or equivalent experience with Bachelor’s degree). Minimum of 5 years’ related experience.


Supervisory experience in an ambulatory setting. Demonstrated excellence in interpersonal, communication, problem-solving, and organizational skills.

  • Knowledge of Microsoft Office Suite, intermediate Excel skills

  • Ability to organize tasks, problem solve, and respond in times of multiple demands and urgent situations

  • Supervisory experience

Additional Information: In collaboration with the Chief of Medicine and the Internal Medicine Practice Manager, manages the daily clinical and nursing operations of the Department of Internal Medicine. Ensures appropriate staffing and service to support high quality patient care and the smooth functioning of the clinical unit. As part of a leadership team, serves as a clinical leader and manager for processes that support the care delivery system including policies, procedures, standards of care, and other relevant guidelines. Actively participates in quality improvement projects utilizing Lean methodologies. Key processes include customer service, risk and quality management, scheduling, staff management, creation, development, and implementation of clinical policies, procedures, standards, and guidelines, and training, and orientation. As a key member of the Department of Nursing leadership team, helps to guide nursing practice throughout the organization based on relevant and up-to-date research.

  • Vision/Strategic Thinking: Creates a vision for the department that is consistent with HUHS strategic plans and priorities. Develops short and long-range goals and objectives for the department and monitors. Considers a broad range of internal and external priorities when solving problems and making decisions. Effectively communicates vision verbally and in written form.

  • Managing Performance: Provides on going supervision and coaching to staff and provides regular performance feedback.

  • Developing Others: Plans and supports the development of individuals’ skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.

  • Teamwork: Works effectively with team/work group or those outside formal line of responsibility to accomplish organizational goals; takes actions that respects the needs and contributions of others; subordinating own objectives to those of the team. Fosters a positive attitude among staff. Creates and contributes to departmental and HUHS wide teamwork by motivating staff to work effectively together.

  • Building Rapport & Relationships: Initiates and develops relationships with others as a key priority; treats others with respect; actively listens to ideas; is approachable. Perceives one's impact on others; perceives and reacts to the needs of others.

  • Staffing: Maintains adequate staffing service levels for all areas of responsibility. All new staff including temporary and casual staff are orientated within the established timeframe.

  • Change: Willingly anticipates and effectively manages change. Identifies and clearly defines problems, evaluates and weighs alternatives, works effectively to remove barriers and implements solutions.

  • Political Savvy/Conflict Resolution: Develops effective give and take relationships with others; understands the agenda and perspective of others; recognizes and effectively balances the interests and needs of one’s own group with those of other groups. Resolves conflicts effectively and supports decision.

  • Initiative: Demonstrates initiative and contributes to HUHS wide goals by being creative, collaborative, and service oriented as well as by participating in HUHS committees on performance improvement projects.

    Diversity: Appreciates and leverages the capabilities, insights, and ideas of all individuals; works effectively with individuals of diverse style, ability, and motivation. Department:Internal MedicinePre-Employment Screening:Criminal, IdentityJob Function:Health Care School/Unit:University Health Services EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Typical Core Duties:

  • Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment

  • Responsible for the nursing plan of care of assigned patients in accordance with clinicians’ orders

  • Facilitate and enhance the delivery of patient care by assuring that services are kept accessible, affordable, satisfactory, and appropriate by developing and implementing clinical processes that assure efficient and effective patient flow and access to care, participating in evaluating and integrating health care technology and information management systems that support the delivery of patient care, and evaluating and making recommendations about equipment used to care for patients

  • Foster an interdisciplinary approach to patient care and plan and develop initiatives to support the primary care model

  • Ensure compliance with University policies and procedures and applicable legal rules and regulations

Basic Qualifications:

  • Master’s degree

  • Graduate of accredited nursing program

  • Minimum of 2 years’ relevant work experience

Certificates and Licenses:

  • Registered Nurse license in Massachusetts

Physical Requirements:

  • Lifting (approximately 20 to 30 pounds), bending, and other physical exertion

  • Ability to stand for extended periods

Working Conditions:

  • May be required to work nights and weekends

Job-Specific Responsibilities:

  • Facilitates and enhances the delivery of patient care

  • Supports and implements the mission and vision of HUHS with measurable goals and objectives relative to Internal Medicine

  • Participates in evaluating and integrating health care technology and information management systems that support the delivery of patient care

  • Evaluates and makes recommendations about equipment used to care for patients

  • Operationalizes health care regulations, accreditation standards, and evidenced based practice in the daily clinical practice to assure high quality, safe patient care

  • Leads and participates in initiatives/projects to continually improve clinical processes, effective patient flow, and access to care

  • Fosters an interdisciplinary approach to patient care

  • Supervises nurse generalists and advance practice nurses to include recruiting, hiring, credentialing, orienting, training, and facilitating professional growth and development and manages the performance for each nursing professional in the department

  • Identifies patient and family education needs and collaborates to assure resources are available to patients, families, and clinicians to meet those needs

  • Assures that documentation of patient care is current, consistent, and meets HUHS standards. Oversees peer review for internal medicine nursing professionals.

  • Assists in developing, monitoring, and implementing performance and service standards utilizing Lean methodologies in collaboration with the Chief of Medicine and Practice Manager

  • Plans, organizes, and directs nursing practice at the unit level in accordance with state and federal regulations, accreditation standards, national practice guidelines, and HUHS standards for practice

  • Develops, implements, monitors, and evaluates clinical policies, procedures, standards, and guidelines

  • Provides and analyzes data to improve performance and measure patient care outcomes

  • Identifies required clinical competencies and works with the Staff Development Coordinator to assure competencies are completed according to established timelines

  • Assesses professional development needs for direct reports and assists with identifying opportunities to meet goals and objectives related to those needs

  • Ensures environmental safety including infection control measures for each assigned unit

  • Contributes to planning and implementation of special programs such as flu immunization clinics and group travel clinics

  • Performs special projects as requested

  • Participates in and leads assigned committees/workgroups

  • Assures emergency preparedness of units through a defined plan, education, and appropriate practice

  • Assumes on call responsibilities as part of the management team

  • In collaboration with the Chief of Medicine and Practice Manager, participates in the budget process, monitoring, analyzing, and adjusting spending to meet the financial goals and objectives of the unit


  • Adheres to the expectations and professional responsibilities of the department.

  • Employs the standards, practices, and procedures of the department.

  • Completes and complies with HUHS training requirements including HIPAA Privacy and Security.

  • Reports non-compliance incidents to the supervisor, manager, and/or Compliance Officer.