Massachusetts Healthcare Jobs

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Job Type:

Per Diem

Scheduled Hours:

0

Work Shift:

Rotating (United States of America)

COVERING HOURS AS NEEDED

Job Description:

Uses computer for access of patient information, lab results, prior exams, scheduled and rescheduled appointments and other automated requests and communicates findings to appropriate healthcare team members.

Assists with scheduling and rescheduling inpatient and outpatient visits. Contacts patients with appointment and prep information.

Scans MRI screening forms into Epic media manager for input into hospital EMR in order to ensure a complete and accurate medical record.

Faxes MRI screening form to inpatient floors if necessary.

Assists in securing patients' personal property and belongings according to departmental practice.

Maintains a neat and orderly work area.

Coordinates with provider offices and other departments to ensure optimal patient care.

Assists in the cleaning and organizing of the department and reports any malfunctioning equipment to the supervisor.

Provides basic care items to patients as needed such as gowns, warm blankets, pillows, ice/warm packs, bedpans, urinals, etc.

Maintains inventory of medical/surgical and radiologic supplies in each diagnostic imaging room. Stocks rooms with supplies as required and time permits and in accordance with hospital compliance requirements.

Inquires with materials management and/or purchasing as needed to track late or missing orders.

Sets up accessory equipment and stocks rooms with medical/surgical supplies necessary for the examination.

Monitors patient flow. Informs technical staff of arrival of patients and communicates wait time to patients.

Reassures and offers support to the patient undergoing exam procedures in order to reduce possible pain and stress as well as enlist patient cooperation. Assists technologists and radiologist's diagnostic procedures as required.

Observes patients during prolonged radiologic procedures to ensure the patients well-being, welfare and comfort are met. Facilitates, reassures and offers support to the patient undergoing exam procedures in order to reduce possible stress and anxiety as well as enlist patient cooperation.

Reports complaints to the supervisor or their designee. Utilizes chain of command appropriately to resolve patient, operational or personal work-related problems.

Screens MRI schedules before appointment date and look up appropriate labs in hospital RIS systems for patients scheduled for IV contrast per radiologists' protocol.

Assists radiologists, technologists and nurses in technical and patient care duties.

Assists the radiology staff in the preparation and administration of contrast material to the patient.

Assists in the control of combative or uncooperative patients.

Stays with the patients in diagnostic imaging exam rooms when requested.

Adapts to changing patient and department needs including but not limited to: offering assistance to other team members, adjusting assignments, etc. as deemed necessary by the supervisor or manager.

Sends and/or transports specimens to laboratory or other departments as needed.

Transport patients to the department or to the floor as necessary. May be needed to escort lost patients.

Assists patients and technologists during exam procedures in other radiology departments, as directed by the Supervisor and/or lead technologist.

Identifies emergency situations and initiates appropriate response actions within the scope of his/her role, including immediate communication of such events to the radiologist, technologists or MRI Supervisor. Calls Code 22 when needed per Mount Auburn policy.

Utilizes Mount Auburns' behavioral standards as the basis for decision making and supports the hospital's mission statement and goals.

Maintains a presentable appearance in accordance with dress code requirements, including wearing visible hospital identification badge.

Understands that all patient information is accessed on a need-to-know basis and follows the rules pertaining to HIPPA.

Follows all department and Mount Auburn policies and procedures.

Initiates applicable Safety Reports (RL) by end of shift and reports incomplete and incorrect information to ensure that the proper patient charges and continuity of care.

Required Qualifications

Education: High school graduate or GED.

Healthcare Provider Basic Life Support is required

Requires interpersonal and communication skills in order to provide information, reassurance and support to all patients.

Preference given to those individuals who have successfully completed medical terminology and basic patient care courses.

Preference given to those who have IV placement experience.

Experience in a clinical setting is preferred.

Good interpersonal skills and patient care skills.

Experience in a clinical setting is preferred.

FLSA Status:

Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled