Massachusetts Healthcare Jobs

MassHire JobQuest Logo

Job Information

Actalent Medical Assistant in Cambridge, Massachusetts


  • Maintains computerized or manual patient appointment schedule

  • Schedules meetings, communicates with other hospital/practice departments, nursing homes and various community services as necessary

  • Schedules patient tests and examinations at various sites

  • Informs patients of schedules and preparations necessary

  • Educates patients when testing requires special preparations

  • Maintains patient medical records in an accurate manner

  • Answers all incoming calls for the professional staff, takes messages, and routes appropriately

  • Notifies physicians or takes steps to locate covering physicians for patient emergencies

  • Uses sound judgment in triaging patients in other areas when necessary

  • Assists physicians and other professional staff in returning telephone calls, calling in prescriptions, and informing patients of results

  • Prepares correspondence for patients and physicians when required

  • Maintains office supplies and stock and communicates all stocking needs to office practice supervisor

  • Rotates through the check in and check out positions

  • Greets all patients and family members in a professional and courteous manner

  • Verifies all demographic and insurance information and changes as necessary

  • Collects co-payments when required and maintains an accurate cash log of all dollars collected

  • Schedules all specialty appointments as indicated at the direction of the physician

  • Processes all necessary referrals and follows up on all insurance questions and inquiries as needed

  • Opens, sorts, and processes all incoming and outgoing mail

  • Assists physicians with responding to information inquiries, patient requests, and medical record copies\Coordinates patient visits with other off-site practices to ensure that patients are seen in a timely


  • High school diploma

  • Graduate of accredited secretarial training school

  • Knowledge of medical terminology, word processing equipment, and personal computers

  • Two years of experience in a busy medical practice setting

  • Ability to perform multiple tasks simultaneously

  • Knowledge of pre-admission and pretesting requirements helpful

  • Working knowledge of insurance regulations and form completion

  • Ability to be trained in CPT and ICD10 coding

    About Actalent:

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.