Massage Envy Lead Massage Therapist in Cambridge, Massachusetts
Are you ready to focus on doing what you love in a place that helps you feel and deliver your best?
Massage Envy is the leader in accessible massage and skin care. As a Lead Massage Therapist at our Cambridge Memorial Drive location,* you'll lead a team that's passionate about helping people feel their best through total body care. And you have a meaningful role to play in that mission as you lead your team to success!
Your example to your team will:
•Modeling exceptional customer service skills for the entire clinic staff to emulate.
•Set the tone for the therapeutic staff and is responsible for maintaining a positive work environment by fielding therapist’s complaints and facilitating solution oriented discussions.
•Conduct evaluations and facilitates trainings for massage therapist staff & related service providers
•Mentor therapeutic staff in respectful and honest manner effectively communicating and helping to create “habits of success” for every therapist.
Duties will include, but not limited to the following:
•May be called upon to assist in conducting interviews, write incident reports and/or hire or terminate therapists.
•Creates the bridge between the bodywork professionals and the front staff.
•May attend recruiting events.
•May be involved in creating incentive programs for service providers.
•May be asked to recruit staff with management approval.
•May be asked to attend regional team building events outside of our clinic scope.
•Maintains a bridge among the bodywork professionals, front staff, and management.
•Meet with the owner & other managers as needed for scheduled meetings & on an as needed basis.
• Available to perform a schedule of massage therapy
Here's what's in it for you:
Our environment lets you enjoy more of what you love about your work. We take care of overhead costs and supplies, marketing, and building your book of business so you can focus on leading your team to success as well as performing as many massages as you want. And with our team environment and our membership model, you'll get to see the long-term impact your services & leadership make for your team of service providers and members.
And the perks don't stop there. We support and inspire you to be your best inside and outside the treatment room with:
Benefits that help you take care of you including paid time off, a 401K program, a tuition Loan reimbursement progam, a health insurance program and so much more.
A dedication to self-care with an education program that helps managers understand the physical impact of your work and gives you the tools to prolong the career you love.
Continuing education with 12+ free CEs every year as well as other continuing education opportunities.
A commitment to safety and providing a therapeutic, healing environment for you, your team and Massage Envy members and guests.
As a team, we're committed to offering excellent professional services that help clients do more of the things they love. Your role as a leader and the work you do every day is at the very heart of our mission. This includes:
Leading your team to performing quality, therapeutic bodywork that meets clients' needs within scope of practice and licensing guidelines as applicable in our state as well as following the same standards for your own practice.
Customizing massage services within Massage Envy's policies, protocols, and approved modalities to craft truly personalized sessions and mentoring your team to do the same.
Safeguarding the client experience, maintaining client confidentiality and upholding our commitment to safety and making sure your team is following the same guidlines..
Embracing the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
Protecting our workplace culture by recognizing and supporting your team goals and building positive relationships with your team members.
We only succeed together, so we're looking for a leader with the passion and experience to be amazing. Must haves for this role are:
A well-skilled professional who meets the licensing requirements for massage therapy in our state and is able to pass a background and reference check with flying colors.
One who has a thirst to lead a team of professionals and maintain success with in a team environment, seeking continuing education opportunities for you and your team to build on their modality masteries (which must include Swedish and deep tissue massage
A clear communicator who can effectively identify and communicate solutions for each client's needs as well as each team member's needs, set clear expectations, and stay connected whether with a client throughout a session to achieve the goals of each service or a team member who needs mentoring to achieve his or her goals.
A total body care champion who can lead your team to recommend follow-up visits and additional services and products as needed to help clients pursue their wellness goals.
Be a leader as well as a team player who shows up on time ready to jump in wherever needed to get the job done.
Be a contributing member of a strong management team consisting of yourself, an operation manager, uint managers and clinic owner.
We Believe Our Differences Make Us Better
We're excited to hear from someone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to bring your leadership skills and healing skills to a place where you can focus on doing what you love, we can't wait to meet you!
*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
Job ID: 2019-56579
External Company URL: www.massageenvy.com
Street: 750 Memorial Drive
Post End Date: 2/4/2019