Job Information
City of Cambridge Evaluation & Learning Systems Mgr in Cambridge, Massachusetts
As a senior manager in the Department of Human Service Programs, the Evaluation and Learning Systems Manager will provide vision and leadership to the Department\'s efforts to collect and analyze data across its many programs and services. The position will support a variety of existing data collection and evaluation efforts and oversee the creation of new systems where necessary to ensure that DHSP is meeting its programmatic and equity goals. The manager will oversee the DHSP out of school time enrollment lotteries. The manager will work cross-departmentally and will be knowledgeable about how different sectors use data to measure program impact. The manager will have an appreciation for the complexities of designing and delivering direct program services to residents. ESSENTIAL DUTIES & RESPONSIBILITIES: The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Work with DHSP leaders to develop goals around data collection and evaluation, lead efforts to support a data-driven culture across DHSP, and support managers to use data for learning and quality improvement Develop or improve structures for collecting and reporting data, including through identifying and training point people and other staff in particular program and operational areas Lead the conceptualization and implementation of the Department\'s enrollment lotteries for out-of-school-time programs in partnership with the Assistant Director for Children, Youth and Families and program leaders Partner with the DHSP Communications Manager and City Manager\'s Strategy Team to use qualitative and quantitative data to effectively tell the DHSP story Represent DHSP data and evaluation efforts with the City\'s Information Technology Department, Cambridge Public Schools, the Community Development Department, and the City Manager\'s Strategy Office Support program managers in the technical implementation of various data systems to ensure smooth and efficient program operation; as necessary work with the city\'s Information Technology Department to choose and implement new or upgraded data systems and support staff in the adoption and use of those systems Provide supervision and support to one full-time staff person and a team of staff working on the lotteries Actively support the Department\'s Race & Equity Initiative and support DHSP divisions and leadership to meet the Department\'s equity goals by effectively collecting and using data Development of survey tools to support multi-level engagement strategies of families, participants, and staff In partnership with Department leadership, develop ways to track the impact of DHSP programs on residents and families over time Support the tracking and reporting of departmental and divisional quarterly Budget Goals Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM QUALIFICATIONS: Education and Experience: At least five years demonstrated experience leading data management, program evaluation, or strategic planning efforts in human services, education or related field. Bachelors\' Degree in related field preferred. Knowledge, Skills, and Abilities: Understanding the use of data software systems within large organizations, including: identifying appropriate data systems, implementing new or upgraded systems as necessary, and supporting staff in the adoption and use of systems Demonstrated success evaluating programs or working with evaluators to determine program success Ability to conceptualize how to use data across systems and programs to meet department goals Experience with different data sources and formats