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Beth Israel Lahey Health Close Observation Worker - Unit Management Float in Cambridge, Massachusetts

Job Type: Per Diem

Time Type: Part time

Work Shift: Rotating (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Per Diem

Scheduled Hours:


Work Shift:

Rotating (United States of America)

Close Observation Worker - Unit Management Float

Job Description:

Primary Responsibilities

  1. Observes one or more assigned patients for harmful, dangerous or violent behaviors.

  2. Communicates with nursing staff to understand patient expectations before and during assignment. Seek clarification as needed.

  3. Remains with patient at all times unless relieved of duty by another staff member. For suicidal patients, keep the patient within eyesight and within arm’s length at all times, including bathroom use. Remains quietly alert in the room when the patient sleeps.

  4. Remains alert and mentally engaged for extended periods of time. Uses verbal intervention to calm patient, diffuse aggressive behavior or prevent escalation of conflict.

  5. In collaboration with the nursing staff removes objects such as belts, glasses, ties, scissors and medications so that the patient may not use them to harm himself/herself.

  6. Accompanies the patient to any area for examination, x-ray, therapies, etc. Takes direction from the nurse assigned to the patient.

  7. Reports any change in the patient's behavior or condition to the nurse assigned to the patient.

  8. Remains with the patient when the patient has visitors, even if the patient requests privacy unless approved by the patient’s nurse. Notifies nursing staff of changing or unusual conditions

  9. Completes all documents as required.

  10. Responds appropriately and immediately in emergency/escalating situations. Maintains calm manner. Trained to assist with restraints.

  11. Respects policies on patient confidentiality at all times. Receives information pertaining to the patient from the nursing staff. Directs questions to the nurse assigned to the patient.

  12. In collaboration with the clinical staff, assists patient with basic ADL’s including toileting, hygiene, etc

Required Qualifications

  1. Verbal, quantitative, and interpersonal skills, normally acquired through completion of a high school diploma.

  2. Related experience in a healthcare setting, or student in a healthcare field.

  3. CPI training preferred.

  4. Ability to remain alert for extended periods of time.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled