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Thermo Fisher Scientific Cell Culture Media & Buffer Preparation Specialist in Cambridge, Massachusetts

Cell Culture Media & Buffer Preparation

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Location/Division Specific Information

This position is focused on service delivery excellence for Unity Lab Services. Specific activities relative to the job function could include: Support of Research and Development, Technical Development, Manufacturing and QC. This position will utilize the basic functionality of systems and applications relevant to the job function. Strong communication skills are required.

This position is located in: Cambridge, MA

What will you do?

  • Follows well defined procedures and safety requirements as outlined by Best Practices, SOP’s & work instructions. Take direction from Team Lead regarding daily duties.

  • Makes decisions and utilizes available resources to meet customer requirements.

  • Analyzes/maintains/reconciles various customer and Thermo Fisher reports.

  • Communicates with supervisor any customer issues or potential problems.

  • Promotes personal growth and development by staying abreast of new policies and enhancements without the presence of site trainer and management team.

  • Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times.

  • Embraces Practical Process Improvement (PPI) methodologies.

  • Utilizes systems as required by job function.

  • Represents Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.

  • Adhere to safety requirements

  • Performs other duties as assigned by management.

Job-Specific Duties may include:

  • Prepare high quality specialized mammalian cell culture media and buffers

  • Perform calculations based on Molarity, percent by volume, dilutions

  • Perform tasks associated with media prep including but not limited to pH titration, osmolality adjustment, aseptic filtration techniques, aliquots, use of autoclaves for sterilization of Media/Buffer related materials

  • Perform laboratory services in a GXP environment

  • Maintain inventory for consumables, and equipment components

  • Cross site record retention and shipping/receiving of samples

  • CIP/SIP of laboratory skids and apparatus

  • Utilization of Good Documentation Practices in all record keeping

  • Maintaining metric data for work performed

  • Instrument verifications and calibrations following customer and manufacturers protocols

  • Tracking of lab equipment information including calibration schedules, open work orders, and equipment status using Computerized Maintenance Management System (CCMS)

  • Promote a safe work environment through various safety initiatives within functional area

  • Participate in individual or group projects that can include, cost savings analysis, learning groups, writing job training methods, and leading team meetings

How will you get here?

Education

  • High School Diploma or GED required

  • Bachelor’s Degree required

  • 0-3 years of progressive relevant experience required

  • Experience in a GXP laboratory work setting preferred

Knowledge Skills and Abilities:

  • Demonstrated verbal, written and presentation skills

  • Displays a high level of confidentiality for both customer and Thermo Fisher Scientific

  • Must maintain Thermo Fisher Scientifics’ Four-I Values

  • Proven excellence in customer service skills

  • Detail oriented problem solver

  • Must be willing to work Overtime, as required

  • Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint)

  • Must be able to work well independently and in a team environment

Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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