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Beth Israel Lahey Health Registered Nurse (RN) Case Manager with Utilization Review experience in Burlington, Massachusetts

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

The Inpatient Registered Nurse (RN) Case Manager for Hospital at Home Care Transitions coordinates utilization review, discharge planning and monitors quality assurance for Lahey Clinic inpatient admissions. Leads the multidisciplinary team to ensure a timely process. Registered Nurses (RNs) with utilization review experience, case management experience, and med/surg experience are encouraged to apply.

The schedules are 7am-3:30pm, 8am-4:30pm, or 3pm-11pm, all with every third weekend.

The Registered Nurse (RN) Case Manager role is now eligible for a $7,500 sign on bonus. Important Details: Bonuses are paid out in 3 payments: $2,500 at 30 days of hire, $2,500 at 6 Months of Hire, and $2,500 at 1-Year of Hire. To be eligible, you must be a non-BILH employee or a previous eligible employee who returns to BILH after 1 year. Any part-time positions will be pro-rated based off the full-time bonus amount. Employee must be in good standing to receive the bonus at the time of payment. Per Diem roles are not eligible. All bonuses are subject to applicable taxes. If you leave Lahey Health & Medical Center before your first anniversary you will pay back the sign-on bonus to Lahey Health & Medical Center. This program is subject to change at any point.

Job Description:

Essential Duties & Responsibilities including but not limited to:

Performs utilization review and discharge planning to inpatient admissions.

Applies Interqual, AEP and or other review criteria approved by the Clinic to accurately determine appropriateness for inpatient and outpatient care.

Utilizes clinical expertise to determine the appropriate level of care for patients. Leads the healthcare team in selecting appropriate, safe, hospital or alternative care options.

Works closely with Community Case Managers to collaborate regarding medically fragile and or high risk patients admitted to the clinic.

Identifies delay days and notifies Team Leader.

Reports serious occurrences and sentinel events to Risk Management.

Works with patients and families to facilitate post hospital care and develop plans to meet short and long-term needs.

Accurately manages observation status patients by working with physicians to ensure appropriate utilization.

Is part of the department’s Saturday, Sunday, holiday and beeper rotation as needed.

Supports all service line activities related to utilization and quality management.

Assists in the development and implementation of clinical pathways.

Adheres to all insurance, contractual and regulatory requirements as mandated.

Works with Lahey Clinic nursing, social work and other members of the healthcare team to coordinate and facilitate patient discharge.

Works with the Post Acute Care Coordinator to facilitate timely patient access to post acute care Services.

Participates in hospital or medical committees representing patient issues and department functions such as case management, utilization and CQI as requested.

Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.

Complies with all Lahey Clinic Policies.

Complies with behavioral expectations of the department and Lahey Clinic.

Maintains courteous and effective interactions with colleagues and patients.

Demonstrates an understanding of the job description, performance expectations, and competency assessment.

Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.

Participates in departmental and/or interdepartmental quality improvement activities.

Participates in and successfully completes Mandatory Education.

Performs all other duties as needed or directed to meet the needs of the department.

Minimum Qualifications:


Registered Nurse, Bachelors Degree or commensurate experience preferred.

Licensure, Certification, Registration:

Must hold current Commonwealth of Massachusetts license as a Registered Nurse, and Basic Life Support (BLS)

Skills, Knowledge & Abilities:

In the absence of any of these skills, demonstrates the ability to be thoroughly trained to Proven leadership and project management experience and skill meet organizational standards.

Effective verbal communication, problem solving and conflict resolution skills.

Basic computer and typing skills.

Basic knowledge of Quality Improvement techniques.

Demonstrated ability to organize and work independently


A minimum of three years of medical/surgical nursing care experience.

Two years of case management or utilization management experience desirable.

Demonstrated ability to communicate effectively with medical and hospital staffs.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled