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Beth Israel Lahey Health Inpatient Rehabilitation Aide in Burlington in Burlington, Massachusetts

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

The Rehabilitation Aide role is now eligible for a $1,000 sign on bonus. Important Details: Bonuses are paid out in 2 payments: $500 at 6-Months of hire and $500 at 1-year of hire. To be eligible, you must be a non-BILH employee or a previous eligible employee who returns to BILH after 1 year. Employee must be in good standing to receive the bonus at the time of payment. Per Diem roles are not eligible. All bonuses are subject to applicable taxes. If you leave Lahey Health & Medical Center before your first anniversary you will pay back the sign-on bonus to Lahey Health & Medical Center. This program is subject to change at any point.

Position Summary:

Under the supervision of the Director, Rehabilitation Services and Lead Physical Therapists the Physical Therapy Aide is responsible for general maintenance and organization of the Physical Therapy Department. The Physical Therapy Aide will assist therapists in patient treatments as requested.

Job Description:

Essential Duties & Responsibilities including but not limited to:

  • Performs general maintenance and organization of the Physical Therapy Department.

  • Organizes schedules and distribute charts for all therapists.

  • Maintains linen stock and supplies in all treatment areas.

  • Maintains and orders supplies for physical therapy department.

  • Performs hydrocollator and cold pack machine maintenance/cleaning.

  • Cleans treatment areas throughout the day, sets up each area for the next patient treatment.

  • Performs general department cleaning tasks .

  • Separates and sorts mail.

  • Maintains stock of exercise sheets, evaluation forms and other department documentation.

  • Assists in department reception and secretarial functions.

  • Answers and routes phone calls appropriately.

  • Assists in faxing, photocopying and filing.

  • Performs general department reception duties in coordination with other support staff.

  • Assembles outpatient folders.

  • Assists Appointment Coordinators and Managed Care Advisors in their day to day functions.

  • May assist the appointment schedulers in reviewing all incoming referrals with the Lead Physical Therapist and Manager of Rehabilitation Services.

  • Assists in filing all referrals appropriately (according to priority, date of referral or specialty area).

  • Documents all patient contact on the referral slip and file it accordingly.

  • Assists the Appointment Schedulers in maintaining an updated log on the number of referrals received each day and assists in tracking other pertinent information as needed.

  • If unable to contact a patient will document this on the referral slip and ensure a letter is sent to the patient.

  • Assists the Appointment Scheduler in booking all new evaluations slots ensuring appropriateness of referral to the therapist specialty.

  • Maintains an awareness of therapists schedules to ensure return visit times are available for new patients.

  • Schedules all return visits as ordered on the appointment request form, keeping in mind patient convenience.

  • Assists in scheduling same day add on patients.

  • Correctly enters all appointments into appropriate time frames ensuring correct dates, times and pneumonics.

  • Accurately records the appointment times on patient receipt.

  • Demonstrates sound knowledge of all IDX and Meditech screens ensuring efficient and accurate data entry including insurance information.

  • Demonstrates typing proficiency of at least 40 wpm

  • Assists therapists in patient treatment.

  • Escorts patients into the Physical Therapy Department. Prepares patient for Physical Therapy care (has patient change into appropriate clothing).

  • Notifies the PT or PTA of the patient's readiness for treatment.

  • Can assist in patient care under the direction of a Physical Therapist or Physical Therapy Assistant. These roles include: administering hot and cold packs, removing modalities, assisting patients onto and off of exercise equipment and following through on exercise programs detailed by the Physical Therapist or Physical Therapy Assistant.

  • May lead Senior Fitness Programs and the Burlington Senior Center and Longmeadow. These exercise groups will incorporate stretching, strengthening and aerobic exercise

  • Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.

  • Complies with all Lahey Clinic Policies.

  • Complies with behavioral expectations of the department and Lahey Clinic.

  • Maintains courteous and effective interactions with colleagues and patients.

  • Demonstrates an understanding of the job description, performance expectations, and competency assessment.

  • Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.

  • Participates in departmental and/or interdepartmental quality improvement activities.

  • Participates in and successfully completes Mandatory Education.

  • Performs all other duties as needed or directed to meet the needs of the department.

  • Performs all other duties as needed or directed.

Minimum Qualifications:

  • Education: High School Diploma (BS in science related major a plus)

  • Licensure, Certification, Registration: N/A

  • Skills, Knowledge & Abilities: Organized, good verbal communication, excellent interpersonal skills and flexible to manage multiple tasks. Typing 35-40 wpm. Good computer skills.

Lahey Hospital and Medical Center is now offering up to a $1,000 signing bonus for our Rehab Aide position.

Important Details:

Signing Bonuses are paid out in two payments. You will receive your first payment (half of the total amount) of upon completion of the first 6 months of hire and your second payment (half of the total amount) upon completion of 1 year of hire. The bonus payments will be paid on the next regular pay day following the date on which you become eligible for the bonus. All payments are subject to applicable taxes.

To be eligible:

• Current and former BILH candidates - restrictions apply. Employees within the BILH system are not eligible for the bonus or if you have been employed by a BILH entity within the last 12-months. Employee must be in good standing to receive the bonus at the time of payment.

• Signing Bonus is determined on a full-time status of 40 hours. Hours less than 40 hours will be prorated. Per Diem roles are not eligible.

• If you leave Lahey Hospital & Medical Center before your first anniversary you will pay back the signing bonus.

• Please note, signing bonuses are subject to change based on the organizations hiring needs and will be determined by Talent Acquisition on an ongoing basis. BILH/LHMC Talent Acquisition reserves the right to change signing bonus eligible jobs and amounts at any time.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

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