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Brockton Hospital Service Line Director- Surgical Specialties in Brockton, Massachusetts

Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.

Position Summary:

Working in collaboration with the Chief and under the supervision of the SMG President, the Service Line Director will provide overall leadership to and management of the surgical specialties service line, including General Surgery, Vascular Surgery, Plastic Surgery, Orthopedics, Weight and Wellness, Podiatry, Thoracic, and Eye Services. S/he will be responsible for directing the clinical, financial, and administrative functions of the service. Service Line Director will establish and maintain a favorable professional dyad relationship with the Chief to accomplish clinical, quality, and service objectives. The Service Line Director will supervise the practice managers of the surgical specialties in achieving all objectives within the service line. Working with SMG leadership, s/he will implement Lean practices throughout the service line; establish operational goals, objectives and budgets for the service line, develop and maintain Tier 2 balanced score cards, require effective daily huddles, and engage self and staff in problem solving and process improvement.

Location: 110 Liberty Street, Brockton, MA

Department: Administration

This is a full-time 40 hour/ week position


  • Responsibilities include developing optimal operating policies and procedures required to deliver quality patient care, enhance practice volumes and appropriately budget for and manage operating costs. S/he will be accountable for the financial management of the practices.

  • Service Line Director will directly supervise all the practice managers and be responsible for hiring, coaching, performance management, skill development, and retention of these direct reports. S/he will ensure appropriate communication to staff across practice areas and will champion process improvement (Lean) practices in accordance with SHC strategic plans.

  • S/he will work cooperatively with SHC system leaders and managers to plan for the provision of new health care services on an integrated basis with other services of Signature Healthcare and may represent Signature Healthcare and its physician practices or clinics at public and professional meetings.

  • The Service Line Director must establish effective strategies for programs, physician integration and resource utilizations with the goal of increasing service line growth, efficiency, and patient experience. S/he must have the ability to confidently establish relationships with providers and Physician leaders.


  • Education: Bachelor's Degree required. MSN /MBA/ MHA or related Master's degree preferred.

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