Steward Health Care System Trauma Program Manager, 40 HRs/Week, Day Shift (9AM to 5:30PM), Monday through Friday, No Weekends in Brighton, Massachusetts
At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion, and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
The Trauma Program Manager is responsible for the clinical and administrative functions of managing the trauma program across the continuum of care at SEMC.
This position is responsible for administrative leadership, decision making and strategic planning for the efficient and productive use of personnel, material and financial resources of the trauma program.
In collaboration with the Trauma Medical Director and accountable to the Chief Nursing Officer, the Trauma Program Manager is the agent with the authority for the planning, directing and overall operation of the trauma program."
Clinical Activities :
Coordinate management across the continuum of trauma care, which includes planning and implementation of clinical protocols and practice management guidelines, monitoring care of in-hospital patients, and serving as a resource for clinical practice. The TPM maintains a visible, clinical presence to ensure compliance and to identify real time opportunities for improvement.
Education Responsibilities :
Provide for intrafacility and regional professional staff development, participate in case review, implement practice guidelines, and direct community trauma education and prevention programs.
Performance Improvement :
Monitor clinical processes, outcomes, and system issues related to the quality of care provided; develop quality filters, audits, and case reviews; identify trends and sentinel events; and help outline remedial action with confidentiality.
Manage, as appropriate, the operational, personnel, and financial aspects of the trauma program. Serve as a liaison to administration, and represent the trauma program on various hospital and community committees to enhance and foster optimal trauma care management. Supervises all trauma program personnel.
Supervision of the Trauma Registry :
Supervise collection, coding, scoring, and development of processes for validation of data. Design the registry to facilitate performance improvement activities, trend reports, and research.
Consultation and Liaison :
Stabilize the complex network of many disciplines that work in concert to provide high quality care. Serve as an internal resource for staff in all departments, and act as an extended liaison for EMS agencies and all referral entities.
Community and National Involvement in Trauma Care Systems :
Participate in the development of trauma care systems at the community, state, provincial or national levels.
REQUIRED KNOWLEDGE & SKILLS:
(Examples: Ability to work independently and take initiative; Good judgment and problem solving skills; Communication skills; Interpersonal and organizational skills; Level of confidentiality)
Education: Graduate of School of Nursing. Master's degree preferred.
Experience (Type & Length): 3-5 years Emergency Department and/or Critical Care experience in the care of trauma patients. Proven leadership ability. Demonstrated Administrative ability, Public relations experience desired.
Must possess current licensure in the state of MA. BLS/ACLS and TNCC required