Franciscan Hospital for Children Patient Coordinator in Brighton, Massachusetts
20 hours per week
Under general supervision the Patient Coordinator will be responsible for managing outpatient scheduling functions, check-in and check-out for ambulatory areas and providing administrative support to clinical providers. The Patient Coordinator will handle appointment scheduling, registration, insurance verification, referral resources and processing/obtaining referrals and authorizations for ambulatory services utilizing multiple hospital systems. The Patient Coordinator will follow-up on patient inquiries, resolving patient questions/concerns and provide front desk coverage for ambulatory areas in a very fast paced, high acuity department. Must be comfortable working with varied medical, traumatic, psychiatric and special needs settings and with a diverse population.
1-3 years registering, scheduling and patient intake in a hospital or medical office. Meditech experience preferred.
Excellent communication and interpersonal skills. Bilingual skills preferred.