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State of Massachusetts Unit Clerk - Clerk IV in Boston, Massachusetts

The Lemuel Shattuck Hospital (LSH) is seeking a dynamic Unit Clerk to support our nursing station.As the unit clerical coordinator, you would assist in facilitating patient care on a Nursing Unit as directed by Nurse Manager/Charge Nurse. /_Schedule:_/ Full time, Monday through Friday, 8 am to 4:30pm. /_Duties and Responsibilities (these duties are a general summary and not all inclusive):_/ * Functions as unit clerical coordinator to facilitate patient care service and further harmonious relationships with a multi-disciplinary staff and visitors in accordance with personnel and safety policies and procedures. * Operates specialized word processing equipment to produce basic memorandums, reports, forms, etc. utilizing word processing software. * Performs clerical duties to facilitate efficient management of patients by coordinating activities and services which promote continuity of patient care (e.g. specialist consultations). * Answers telephone, records, and relays messages in a courteous and timely manner. * If necessary, prints labels for collected specimens, facilitates delivery to lab, ensures timely response from lab and files results accurately. * Compiles admission records and labels all forms, records, and reports accurately. * Maintain inventories requisition management, and orders supplies from appropriate areas. * Completes and routes Repair Requisitions to appropriate areas and maintains a log of these requests and when they have been completed. * Delivers mail to patients and personnel. * Assists in filling out the daily census whenever there is an admission. * Makes Identification (I.D.) Bracelets for patients, and replaces I.D. Cards on patients' room placard, as necessary. * Participates in data collection and documentation of Performance Improvement Program as directed by Nurse Manager/Charge Nurse. * Compiles in order of procedure, the patient's medical record and prepares it for closure. * Checks and returns completed patient records to Medical Records Department. * Promotes and maintains the milieu of the nurse station environment to ensure the efficient, confidential, and effective flow of work. * Attends meetings and educational programs as assigned by Nurse Manager. * Coordinates and prioritizes activities to accomplish work objectives. * Performs data input and other related duties in conjunction with Meditech system. * Arranges transportation to appointments. * Setting up appointments and gathering the requested information to send patients for interventional procedures or other appointments at other hospitals. * MRI clearance document completed by Nursing. * Assure completion of daily restraint forms. * Performs other related duties as required by Nurse Manager. * Demonstrates skills appropriate to the age of patients served. * Demonstrates sensitivity and respect for patients' cultural and religious preferences/needs. /_Required Qualifications:_/ * Knowledge of the types and applications of standard office filing systems. * Knowledge of clerical office practices and procedures including office record keeping, office correspondence control. * Skill in typing at a minimum of 30 words per minute. * Understand and apply the laws, rules, regulations, policies, and procedures governing Nursing Department. * Ability to read, write and comprehend the English language, use proper grammar, punctuation. and spelling. * Work accurately with names, numbers, codes and/or symbols. * File material in accordance with standard filing procedures and maintain accurate records. * Establish and maintain harmonious working relationships and deal tactfully with others. * Exercise discretion in handling confidential information. /_Preferred Qualifications:_/ * Highly organized and expert at time management * Proven ability to organize and maintain filing systems * Knowledge of the types and uses of word processing systems, equipment, software packages and applications * Establish systems to improve overall performance of all clerical functions * Knowledge of medical terminology as evidenced by certificate, diploma, or demonstration via in-house test /_About the Lemuel Shattuck Hospital:_/ Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity. Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 248 inpatient beds including 95 Psychiatric beds and 29 Correctional Health beds. In addition, the Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction and House of Correction inmates and community patients. The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients. In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness. Learn more about Shattuck Hospital: Relocation information: /_Pre-Hire Process:_/ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website, If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #2 First consideration will be given to those applicants that apply within the first 14 days. Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) and equivalent combination of the required experience and the substitutions below: I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. * II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. * III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. * IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.* * Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Department of Public Health *Title: *Unit Clerk - Clerk IV Location: Massachusetts-Boston-170 Morton Street Requisition ID: 230005V7