Joslin Diabetes Center Supervisor, Medical Assistants/Patient Care Delivery (RN) in Boston, Massachusetts
Joslin Diabetes Center’s outpatient clinic is seeking an experienced Supervisor who will be part of a collaborative clinical team and lead and develop a team of Care Coordinators (Medical Assistants).
This position is perfect for someone who is looking to assist in redesigning an ambulatory care unit to improve clinic operations, efficiencies and quality of patient experiences – someone who wants to make his/her mark on an organization.
Great work life balance as no evenings, weekends, holidays or after hours on call.
Major areas of responsibilities will focus around Management of Clinical Practice & Patient Care Delivery; Collaboration & Facilitation of Clinical Services; Communication, Development & Management for Medical Assistant staff; Safety Programs & Initiatives.
Collaborating with other leaders, you will have a strong lead in assuring and advancing clinical quality initiatives and oversee the implementation and evaluation of programs and processes to provide necessary patient care, the effective use of resources, and a high level of service and quality that are measurable.
The Clinical Supervisor participates in the development and implementation of care and performance standards to ensure that identified patient care needs and regulatory requirements are met and/or exceeded. Serves as the regulatory liaison for the clinic including tracking and reporting on necessary metrics.
Provides leadership and participates in the development of nursing practice and patient care models.
The ideal candidate would have supervisory experience and will lead and motivate a team of Medical Assistants – often by example.
Must be a graduate of an accredited nursing program (open to those with Associates or Bachelors in Nursing)
Current license to practice as a registered nurse in the Commonwealth of Massachusetts and BLS Certification
Possess a minimum of three years’ management experience or progressive supervisory experience
Strong management, operations and program development skills in a health care environment
Experience in ambulatory care setting and diabetes clinical practice preferable
Strong organizational and time management skills and the ability to prioritize responsibilities
Ability to define problems, collects data, establish facts, and draw valid conclusions
Excellent interpersonal, team building, negotiation and judgment skills
Joslin Diabetes Center is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status or any other status protected by law.
Requisition Number (add R/N and FY after populates): R3127-19
External Company URL: http://www.joslin.harvard.edu/
Street: One Joslin Place