Massachusetts Healthcare Jobs

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The CareHub testing team at Humana is seeking an experienced Software Quality Tester (Quality Engineering Technician 4). This is an opportunity to work in a dynamic healthcare space and help deliver a seamless user experience for clinicians and clinical advocates.

This is a remote opportunity with some weekend and evening hours required - about one weekend morning per month.

The Software Tester (QET 4) performs and leads tests of software to ensure proper operation and freedom from defects. On this team, you will own and manage your own projects from inception to deployment, ensuring all information systems products and services meet organization standards and end-user requirements. Work directly with scrum masters and alongside a team of developers, product owners and managers to fully understand the business needs and wants. Responsibilities include the following:

• Act as primary administrative owner of a main process, program, product or technology.

• Determine the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals.

• Create test data for applications.

• Document and work to resolve all complex problems.

• Report progress on problem resolution to management.

• Devise improvements to current procedures and develop models of possible future configurations.

• Perform complex workflow analysis and recommend quality improvements.

• Act as information resource about assigned areas to technical writers.

Success in this position requires the following:

• Independent initiative and judgment

• A focus on continuous improvement

• Strong commitment and follow through

• Ability to effectively partner and collaborate with other stakeholders

• Exceptional organizational and problem-solving skills

• Ability to articulate ideas effectively in both written and oral forms

• Ability to work within broad guidelines and with little oversight.

Use your skills to make an impact

Required Qualifications

• 2+ years of experience performing software testing

• 1+ years of experience managing a testing project from inception to deployment

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Bachelor's Degree

• SAFe certification

• Experience with Agile methodology

• Healthcare industry experience

Work-At-Home Requirements

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$64,300 - $87,700 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 03-25-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.