Job Information
North Coast Seafoods Shipping & Receiving Supervisor in Boston, Massachusetts
SUMMARY
The Shipping & Receiving Supervisor is responsible for overseeing and coordinating the efficient and accurate receipt, storage, and shipment of products within a designated facility. This role involves supervising a team of Shipper/Receivers, ensuring adherence to company policies, safety regulations, and quality control standards.
The Shipping & Receiving Supervisor will be responsible for maintaining optimal inventory levels, ensuring timely and accurate order fulfillment, and implementing efficient shipping and receiving procedures.
This position reports directly to the Shipping & Receiving Manager.
DUTIES AND RESPONSIBILITIES
Supervise and lead the day-to-day activities of the Shipping and Receiving team, ensuring the smooth flow of goods and adherence to company standards.
Oversee the receipt, inspection, and processing of incoming products, ensuring accuracy in quantity, quality, and documentation.
Manage the storage and organization of products within the warehouse or cooler areas to optimize space and maintain product integrity.
Ensure that all shipping procedures are followed accurately, including the timely dispatch of goods to the correct destinations.
Monitor inventory levels, track back-orders, and manage short-listed items to maintain a consistent product flow.
Lead team members in maintaining a clean, organized, and safe warehouse environment, ensuring compliance with safety regulations and operational standards.
Work closely with the Shipping & Receiving Manager to develop and implement improvements in shipping, receiving, and inventory control procedures.
Train and mentor new and existing team members, providing guidance on proper processes, equipment usage, and safety standards.
Address and resolve any shipping or receiving issues, ensuring that product orders are completed on time and meet customer expectations.
Assist in the planning of large shipments, ensuring that appropriate space and resources are available for incoming and outgoing inventory.
Maintain accurate records of goods received and shipped, reporting on key performance metrics and operational status to management.
Ensure proper use of forklifts, inventory equipment (e.g., scan guns), and other tools by team members, and ensure that all equipment is in safe working condition.
Requirements
3+ years of experience in a Shipping or Receiving position, with at least 1 year in a supervisory role.
OSHA -10 Certified
Strong experience with shipping/receiving operations and inventory management.
Proven ability to lead and motivate a team in a fast-paced environment.
Experience operating forklifts and other warehouse equipment; Forklift Certification required.
Knowledge of inventory control systems, including scan guns and other tracking technologies.
Excellent organizational and multitasking skills, with attention to detail and accuracy.
Strong communication skills to interact with team members, leadership, and other departments.
Experience in food manufacturing (seafood, meat processing, or similar) is a plus.
Ability to enforce safety standards and maintain a safe, productive working environment.
Ability to adapt to changing priorities and work under pressure to meet deadlines.
This position is ideal for someone with a solid background in shipping and receiving who is ready to take on a leadership role and contribute to the overall efficiency and success of the team and the company.
ADDITIONAL REQUIREMENTS
Must be able to lift 30-50 pounds
Work up to a 10-hour workday: standing/walking most of the day
Hand use: single grasping, fine manipulation, pushing and pulling
Work requires the following motions: bending, twisting, squatting, and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures: <32 degrees Fahrenheit
Ability to work in wet and dry conditions
Ability to work Monday-Friday, weekends when needed
Ability to use tools and equipment, including knives
North Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
Benefits
At North Coast, employees are considered part of a family where everyone works together to ensure the founding mission and values of the company are upheld every day. We offer an inclusive work environment spearheaded by an approachable leadership team who believes in the idea that it’s not just about the work we do, it’s about what the work allows us to do for our loved ones.
We foster the opportunity for real growth and long-term employment. Most members of our leadership team started out on the floor and through mentorship advanced into their current roles. We are currently looking to build the next generation of leaders.
We offer competitive compensation packages including comprehensive health care coverage, vacation and 401(k) to all full-time benefit-eligible employees. Employees also have access to the highest quality seafood at cost.
This is a full-time, nonexemptposition.