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PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.

Join us. (https://careers.pagerduty.com/) At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

As our Senior Security Risk & Compliance Specialist you will drive, design, and coordinate our Security Compliance Program to ensure customer trust, and fuel PagerDuty’s expansion into global enterprise markets. You will partner across organizational teams as a Security Compliance SME, coordinating with business and technical stakeholders to meet the demands of our global market.

How You Contribute to Our Vision: Key Responsibilities

• Support the Customer Trust programs, including maintaining current and accurate customer documentation to support security responses to customer questions and customer audits; partnering with internal and external stakeholders for the Third Party Risk Program around vendor on-boarding, and vendor risk assessments.

• Knowledge of compliance and regulatory frameworks and processes, including aligning policies to regulatory and business requirements; help teams design controls, automation, and reports to meet compliance requirements.

• Administration of both general and program specific internal security education and awareness programs.

• Oversees information security risk assessments, directing the development and operational effectiveness of IT security controls, along with risk tracking and management.

• Monitor investigations and documentation of cybersecurity compliance issues and incidents. Review information security risk findings and non-compliance with business leaders and propose solutions to mitigate risks.

Basic Qualifications

• 4+ years of Security risk or compliance experience in a tech environment, with credible experience and demonstrable success managing regulatory and client audits in at least one of the following compliance programs: ISO27001, FedRAMP, SOC2

• Background of implementing a Security Risk program

• Experience with security training and education program administration

• Experience redlining security language for legal agreements.

• Ability to work on various priorities simultaneously, with a strong bias towards action. Leveraging great written and verbal communication skills to facilitate great stakeholder management and client experience for internal and external customers.

Preferred Qualifications

• Experience with Third Party Risk Management

• Experience with metrics-driven reporting including dashboards and status report generation and a focus on process improvement (automation, single pane of glass, continuous improvement)

• Familiarity with Cloud Native and SaaS constructs including architectures, DevOps, CI/CD, SecOps disciplines

• Able to support the development of program roadmaps, partnering with stakeholders in engineering, program managers and business owners to develop related project plans and timelines.

• Familiarity with contemporary project, RFP, risk and issue management tools (such as SecurityPal, UpGuard and Hyperproof). A good understanding of platforms such as Monday.com, Jira and Slack.

The base salary range for this position is 117,000 - 184,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts (https://careers.pagerduty.com/jobalerts) !

Where we work

PagerDuty currently has offices (https://careers.pagerduty.com/locations) in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. We also provide ample opportunities for connection, like team offsites and volunteering events.

How we work

Our values (https://careers.pagerduty.com/#values) guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (https://careers.pagerduty.com/global-benefits) .

Your package may include:

• Competitive salary

• Comprehensive benefits package from day one

• Flexible work arrangements

• Company equity*

• ESPP (Employee Stock Purchase Program)*

• Retirement or pension plan*

• Generous paid vacation time

• Paid holidays and sick leave

• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO

• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

• Paid volunteer time off: 20 hours per year

• Company-wide hack weeks

• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site (https://careers.pagerduty.com/home) and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.