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Boston Health Care for the Homeless Program RN Site Manager - Family Team in Boston, Massachusetts

Who We Are:

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 12,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 60 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Job Summary: 

This unique position offers the opportunity for either a nurse practitioner or a physician assistant to assume both administrative and clinical responsibilities for the daily operation of this newly established BHCHP Clinic. The clinic, which is in close proximity to the Horizons Day Care, offers the opportunity for BHCHP and Horizons to collaborate to serve the families who utilize the Day Care services. As well, this clinic will also act as a continuity clinic for families and children who have been seen by BHCHP Family Team members at nearby shelters.  Responsibilities include direct patient care as well as planning, implementing, supervising, and evaluating the delivery of patient care within established regulatory guidelines and professional practice standards. This exciting role offers the opportunity to utilize both your clinical and managerial skills and knowledge, as well as working with the BHCHP Family Team to deliver patient centered and trauma informed, care to children and adults who are at risk for, or are experiencing, homelessness.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.  

To learn more about working at BHCHP, watch our video Please Click Here ( .


Clinical :

  • Oversee and monitor clinical operations, including direct care and nursing care management activities.

  • Provide triage and nursing assessment of walk-in-patients as needed.

  • Provide oversight of services offered at the clinic (primary care with addiction services, pediatric and adult nursing visits, phlebotomy.

  • Serve as the Vaccine Manager for the BHCHP Family Team

  • Shelter and supportive housed patients: Participate in public health measures to meet the unique medical and behavior health needs of this population.

  • Develop policies and procedures for clinical operations in conjunction with the Medical Director and Chief Operations Officer.

  • Develop and sustain an environment that supports excellence in clinical practice through planning and implementing programs that contribute to positive patient outcome and quality measures.

  • Evaluate the adherence to and effectiveness of interdisciplinary clinical standards and programs through the establishment of quality improvement activities.

  • Participation in BHCHP committees: Clinical Operations, Management, Quality & Efficiency.


  • Interview, hire, supervise and evaluate staff according to established personnel policies and procedures of BHCHP

  • Establish and maintenance of the working collaborative relationship with the Horizons for Children executive administration and staff.

  • Co-chair monthly staff meetings

  • Provide oversight and management of clinical and staff schedules.

  • With a focus on equity, serve as a resource/mentor to staff regarding professional development, participation in BHCHP Equity and Diversity trainings.


  • License to practice professional nursing in Massachusetts required

  • Graduate of an accredited baccalaureate nursing program required; Master’s Degree in Nursing or related field preferred

  • Minimum of five (5) years of progressively responsible nursing experience; leadership experience with demonstrated management ability preferred

  • Proficiency in Spanish preferred; additional compensation for demonstrated verbal proficiency

  • Pediatric care experience required

  • Ability to travel to different sites

  • Demonstrate interest in working with an underserved population

    Compensation and Benefits:

  • The compensation starts at $88,600 annually and increases based on years of experience.

  • BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional annual compensation of seven thousand five hundred dollars for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.


    Does this amazing opportunity interest you? Then we'd love to hear from you.

    As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.

    Covid-19 Vaccination: For the protection of our workplace and patients, BHCHP requires all staff to be fully vaccinated against Covid-19. Proof of Covid-19 vaccination(s) is required for employment. All candidates offered employment will be given details about how to demonstrate receipt of vaccination.

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