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Children's Hospital Boston Program Coordinator (Pilonidal Care Program) in Boston, Massachusetts

59352BRTitle:Program Coordinator (Pilonidal Care Program)Department:SurgeryAutoReqId:59352BRStatus:Full-TimeStandard Hours per Week:40 Job Category:AdministrationJob Posting Description:At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

The Program Coordinator will be responsible for:

  • Supporting 3 Pediatric Surgeons and the Pilonidal Care Program.

  • Providing excellent service to patients and families with answering phones, triaging patient and family questions and scheduling patient appointments.

  • Overseeing Surgeons schedule and calendar. Requires organization skills, time management and to learn medical terminology.

  • Being part of a great team of administrative and clinical staff in the Department of Surgery.

  • Planning, organizing and implementing projects in support of the principles of family-centered care.

  • Creating opportunities for family input into hospital policy and programming design.

  • Providing management support to Coordinator of Center for Families. Developing and monitoring program budget and maintaining related records.

  • Developing, implementing and managing ancillary grants.

  • Collaborating with other hospital staff, community-based professionals and patient families in developing internal and external educational and psychosocial support systems.

  • Supporting the goals and activities of the Center for Families as an active staff member and special health care needs parent consultant.

  • Overseeing the administrative operations for the center for Advanced Intestinal Rehabilitation, including supporting the care team with triaging patient phone calls, scheduling appointments, coordinating ancillary services and ensuring that the weekly clinic is prepped.

To qualify you must have:

  • Associate's degree with one year of relevant experience. Bachelor's degree preferred.

  • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.

  • The ability to work with diverse internal and external constituencies.

  • Experience in an academic medical center and clinic operations, strongly preferred.

  • The ability to be highly organized, work independently, and to demonstrate strong time management skills, and possess a high level of attention to detail.

Learn more about our Pilonidal Care Program by clicking here ( .

Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.

Boston Children’s Hospital offers competitive compensation and unmatched benefits, including an affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.

Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Office/Site Location:BostonRegular, Temporary, Per Diem:Regular