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Children's Hospital Boston Program Coordinator I (Primary Care) in Boston, Massachusetts

57630BRTitle:Program Coordinator I (Primary Care)Department:Ambulatory ServicesAutoReqId:57630BRStatus:Full-TimeStandard Hours per Week:40 Job Category:AdministrationJob Posting Description:At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Boston Children’s Hospital Primary Care Center (CHPCC) is looking for an organized and motivated coordinator to support our multidisciplinary behavioral health team. This position is responsible for registry management, patient support (including scheduling, as well as facilitating and tracking referrals), and support across a spectrum of integrated behavioral health services within the primary care setting.

The Program Coordinator I will be responsible for:

  • Coordinating activities and daily operations of a program.

  • Managing a registry of patients to track referrals, ensure communication and loop closure between staff, families and outside agencies.

  • Scheduling appointments, making reminder phone calls and ensuring that patients and families remain up to date in care.

  • Supporting the team through administrative functions such as preparing paperwork for authorizations, collecting feedback from schools and acting as the liaison between the clinic and community agencies.

  • Interacting and maintaining liaison with staff, faculty and outside/community agencies in facilitating program objectives.

To qualify, you must have:

  • Associate’s with one year of relevant experience required.

  • Bachelor’s degree preferred.

  • Work requires the ability to communicate effectively both orally and in writing and providing empathy in difficult interpersonal situations.

  • Work requires the ability to work with diverse internal and external constituencies.

Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.

Boston Children’s Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.

Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Office/Site Location:BostonRegular, Temporary, Per Diem:Regular